Business Support Associate
Renuity · Landover, MD · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Process new job contracts
- Review and process Lead Perfection statuses: Down payment Hold, Slit Deposit, Pending Load, Change Order Pending, Pending Designer Paperwork
- Schedule Measure Tech appointments with customers
- Schedule Install appointments with customers
- Place confirmation calls to customers
- Review with customers required actions prior to appointment day to ready the space for install
- Work with Sales, Operations and Engineering to ensure jobs are not held up in any status
- Payment functions: send demand letters, listen when required, review bank turndowns and investigate, review