Business Supervisor, Bottega

About Bergdorf Goodman

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Responsibilities

• Promotes the vision and culture of the brand while championing Bergdorf Goodman values on a consistent basis
• Develops and achieves business goals by partnering with Bergdorf Goodman leadership, merchant teams, and brand partners to devise creative and strategic solutions that drive sales growth
• In partnership with Selling Leaders, develops and executes strategies to achieve sales goals through both home-base and “out-of-home-base” selling teams, including sales volume and defined KPIs
• Partners cross-functionally to support seasonal buy execution, key deadlines, and ongoing business initiatives
• Collaborates with brand visual partners, as needed, to ensure alignment with brand standards and business objectives
• Partners to collate business recaps and performance insights, communicating results to key stakeholders through executive summaries and seller communications
• Ensures delivery of a superior client experience that aligns with both brand and Bergdorf Goodman service standards
• Creates and implements client strategies with a clear vision for an emerging VIC program within Bergdorf Goodman
• Develops and supports strategies for the growth, development, and retention of existing VIC client relationships
• Supports execution and partnership between Bergdorf Goodman and the brand on all client-facing events and experiential activations
• Serves as a visible brand ambassador on the selling floor, modeling elevated service behaviors and client engagement
• Builds strong, collaborative relationships with Bergdorf Goodman leadership, merchant partners, and brand teams
• Supports alignment across selling, merchandising, and client development initiatives

Qualifications

• 3–5 years of experience in luxury retail, brand management, or a client-focused business role
• Bachelor’s degree preferred
• Proven ability to support business growth and achieve defined performance targets