Business Subject Matter Expert

Job Summary

This Statement of Work outlines the need for a highly experienced Senior Quality Assurance professional to lead the end-to-end testing of the critical Fee Calculator Initiative, a six-month enhancement integrating four core software systems. Experience testing against browser based systems is highly desirable.

Project Overview

• Project Name: Fee Calculator Initiative Enhancement
• Client: Colorado Department of Public Health and Environment (CDPHE), Health Facilities Licensing.
• Project Goal: Implement automated fee calculation functionality to process healthcare facility license renewal and other payments, addressing audit findings, reducing errors, and improving stakeholder satisfaction.
• System Scope: Software enhancement involving an integration across four distinct systems: COHFI, Fee Calculator System, Tyler PayPort, and CORE.

Scope of Work (Testing)

• Development of comprehensive Agile test plans and test cases, supporting incremental Agile rollouts.
• Execution of thorough UAT and QA for the payment process.
• Documentation of all test scenarios for this effort, such that they might enable possible future reuse.
• Identification and documentation of all defects and regressions.
• Automation of a significant percentage of test cases, to be determined by the State after initial test automation setup.
• Proactive, independent management of the end-to-end testing lifecycle, requiring effective coordination with all four involved development teams and test environments to ensure coordination and correctness.

Focus Areas

• High-caliber Quality Assurance (QA) and User Acceptance Testing (UAT).
• Complexity: Testing must cover all ~80 permutations of license fees across approximately 10 different license and payment types.
• Audit Compliance: Special scrutiny is required for testing payment transaction round-trips and data accuracy due to financial implications and the need to address high-priority audit findings.

Deliverables

• Qualifications:
• Minimum of 7 years of professional experience demonstrating the core qualifications and proficiencies listed in this section.
• Demonstrated experience with complex system-to-system integration testing.
• Strong analytical skills for troubleshooting and documenting complex fee calculation logic and error scenarios.
• Demonstrated exceptional verbal and written communication skills, with the proven ability to coordinate effectively across all organizational levels, diverse roles, and multiple external agencies/divisions.
• Proven expertise in automated testing of browser-based applications using modern testing tools.
• Examples of Modern Test Automation Tools: Selenium (WebDriver-based), Playwright, Cypress, TestCafe, etc.
• Highly experienced with Agile processes and Agile testing techniques.
• Familiarity with government, financial, or healthcare licensing processes, or any other complex business domain.