Business Solutions Analyst, Product Development Operations

About the Role

We are seeking a Business Solutions Analyst to drive operational excellence within retail product development operations by streamlining processes and implementing Smartsheet-based solutions aligned with the company’s Go-To-Market calendar. This role will focus on enhancing workflows, working with IT to build scalable Smartsheet tools, and collaborating with business leads to drive consistent execution and visibility across product development activities. Additionally, this role will support the company’s efforts to align tools and processes to become PLM ready, ensuring product development operations are prepared for system integrations while maintaining seamless seasonal execution.

The ideal candidate will have a proven track record of designing, implementing, and managing tools that support product development workflows, with the ability to train and align cross-functional teams to drive adoption and improve processes across key seasonal milestones.

Responsibilities

• Analyze current product development workflows to identify opportunities for streamlining, reducing manual tasks, and improving efficiency to support seasonal milestone management and Go-To-Market alignment.
• Work with IT to evaluate and implement Smartsheet solutions for seasonal line planning, milestone tracking, sample management, fabric and trim tracking, and operational reporting.
• Liaison with cross-functional teams to develop a deep understanding of their tools and processes needs so those needs can be effectively communicated to the IT and Governance teams.
• Lead discovery and working sessions with cross-functional partners, including design, technical design, product development, sourcing, and merchandising, to gather requirements and align tools with business processes.
• Provide training and develop documentation to align teams on tool use and process expectations across seasonal milestones, ensuring consistency and adoption across the organization.
• Collaborate with business leads and cross-functional teams to ensure data consistency, effective tool integration with existing workflows, and alignment with PLM readiness initiatives and future system integrations.

Requirements

• 4+ years of experience in business analysis, process improvement, or solutions analysis within retail, apparel, or consumer goods industries, with a focus on product development operations.
• Proven experience in designing and managing solutions that support product development workflows, including tools for automated workflows and dashboards.
• Demonstrated ability to translate business needs into scalable workflow solutions that improve efficiency and visibility across product development processes.
• Proficiency in Smartsheet, Microsoft Office Suite, and Adobe Creative Cloud.
• Excellent communication and facilitation skills, enabling effective training and alignment of cross-functional teams to enhance processes across company tools.

Preferred Qualifications

• A solid understanding of PLM systems and their integral role within the product development lifecycle is advantageous.
• Experience in supporting fabric and trim tracking workflows, sampling, and milestone tracking, ensuring alignment with seasonal execution requirements.
• Strong understanding of retail calendars, seasonal planning, and milestone management within product development.
• Working knowledge of Power BI or other data visualization tools.

Why Join Us

In this role, you will be a key partner in transforming product development operations by streamlining workflows, aligning tools and processes with the Go-To-Market calendar, and supporting the company’s PLM readiness initiatives. Your contributions will directly improve seasonal milestone execution, strengthen team alignment, and enhance operational efficiency across the organization.

Leadership Competencies

• Emerging Leader
• Global Agility – Open to diverse views, adapts to new ways of working
• Purposeful Integrity – Demonstrates ethical behavior, follows through on commitments
• Strategic Foresight – Understands team goals, asks strategic questions
• Customer Centric Innovation – Suggests improvements from customer feedback, tries new methods
• Urgency for Impact – Act quickly and take ownership of outcomes
• Bold Accountability – Own your work and deliver consistently strong results
• Empowered Collaboration – Share ideas, listens well, collaborates with peers

Benefits

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future.

• Resources to support your physical, emotional, social, and financial wellbeing
• Discounts on our apparel
• Four weeks of Paid Parental Leave to eligible employees who are new parents
• Flexible Fridays
• Tuition Reimbursement

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.