Business Analyst, Product Development

About the role

The Intercontinental Exchange (ICE) is seeking an Atlanta-based Business Analyst to join the Head Office Quantitative Research Department. This role bridges business, quantitative, and technology disciplines, requiring clear communication between teams to deliver critical risk capabilities for ICE's clearing services. You will transform business problems into precise, implementable system requirements, producing functional specifications such as use-cases and logical flow artifacts. The ideal candidate will have experience bringing complex requirements to fruition in a fast-paced environment and a keen ability to extract detail from high-level requirements.

Responsibilities

• Work with business users across ICE Clearing Houses to formulate detailed systems requirements, workflows, and use case analysis for risk and data analytics requests.
• Participate in requirements gathering sessions with stakeholders from Business, Quantitative, and Technology teams.
• Interact with Business teams to provide written functional requirements.
• Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation.
• Use data analysis tools (e.g., SQL, Excel, R) to understand and develop business requirements, leveraging AI as necessary.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Economics, Finance, or a related discipline.
• 3+ years’ experience in Systems Analysis, preferably within the trading or banking sector dealing with derivative instruments.
• Exceptional written and verbal communication skills, with the ability to explain complex ideas and technical details.
• Strong data analysis skills and familiarity with Oracle SQL or other database access tools.
• Solid understanding of use case analysis and documentation.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Visio); knowledge of other productivity tools is a plus.

Skills

• Initiative-taker with a proven ability to learn new concepts, ideas, and technologies.
• Excellent analytical thinking, organizational skills, and demonstrable critical thinking.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong written and oral communication skills.
• Confident presentation and people skills.