Business Solutions Analyst

About the role

We're seeking an experienced Business Solutions Analyst to join a large public-sector organization and play a key role in business process improvement, systems analysis, and digital transformation initiatives.

Requirements

• Gather and document business requirements.
• Analyze and optimize business processes (As-Is / To-Be).
• Create process maps, flowcharts, and workflow documentation.
• Partner with business and technical stakeholders.
• Support Agile/Scrum teams using Azure DevOps.
• Lead testing, UAT, and implementation activities.
• Leverage Dynamics 365 and Azure capabilities to drive efficiencies.

What We're Looking For

• 5+ years of IT project experience.
• 3+ years in Business/Systems Analysis.
• Strong experience with process mapping and requirements gathering.
• Proficiency with Scrum methodologies and Azure DevOps.
• Excellent communication, documentation, and stakeholder management skills.
• Bachelor's degree or equivalent experience.