Business Sales Manager

About the role

We are seeking a Business Sales Manager to lead and develop a team of sales professionals to meet and exceed sales objectives for the B2B segment.

Responsibilities

• Lead, coach, and support a team of sales professionals, leveraging a deep understanding of company offerings and established KPIs to achieve sales targets across all verticals and channels.
• Develop and execute effective sales strategies, tactics, and campaigns to drive revenue growth, customer acquisition, and retention.
• Collaborate with leadership and marketing to design and implement targeted campaigns and lead generation activities, ensuring seamless teamwork throughout execution.
• Continuously monitor market trends and the competitive landscape to identify opportunities and threats, adapting sales strategies as needed.
• Apply thorough knowledge of pricing models, discounting, ROI, and contracting to secure profitable business for both transactional and complex sales.
• Work closely with product and technical teams to ensure solutions meet customer needs and are well-positioned in the market.
• Champion customer satisfaction and maximize NPS, striving to build the most customer-centric sales organization in the territory.
• Mentor and develop the sales team on methodologies to build pipeline, grow accounts, and foster loyal relationships with clients and stakeholders at all levels.
• Identify team knowledge gaps and implement individual development plans to strengthen capabilities.
• Ensure all deals are accurately recorded in Salesforce CRM, with data regularly validated and communicated.
• Maintain robust sales processes and systems, ensuring consistent adherence by the team.
• Analyze sales trends, provide actionable feedback, and implement measures to optimize team effectiveness.
• Validate and approve commissions, recommending incentive programs that motivate high performance.
• Collaborate with support and technical teams to resolve escalations and deliver service excellence.
• Create playbooks, training materials, and knowledge bases to empower both internal teams and customers.

Requirements

• Bachelor’s degree in marketing or business administration or equivalent diplomas, certifications.
• 5+ years in sales team management within a corporate setting.
• Proven track record of success managing the sales cycle from plan to close.
• Excellent communication, interpersonal, and organizational skills.
• Proven experience coaching and developing sales professionals.
• Good business acumen and sound decision-making skills.
• Strong knowledge and experience with Microsoft Office & CRM applications.
• Ability to handle/ manage complex processes.
• Excellent customer service skills.
• Strong negotiating skills along with proven analytical and problem-solving abilities.
• Able to present ideas in business-friendly and user-friendly language.
• Able to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed, with keen attention to detail.
• Able to motivate in a team-oriented, collaborative environment.

Qualifications

• Bachelor’s degree in marketing or business administration or equivalent diplomas, certifications.
• 5+ years in sales team management within a corporate setting.
• Proven track record of success managing the sales cycle from plan to close.
• Excellent communication, interpersonal, and organizational skills.
• Proven experience coaching and developing sales professionals.
• Good business acumen and sound decision-making skills.
• Strong knowledge and experience with Microsoft Office & CRM applications.
• Ability to handle/ manage complex processes.
• Excellent customer service skills.
• Strong negotiating skills along with proven analytical and problem-solving abilities.
• Able to present ideas in business-friendly and user-friendly language.
• Able to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed, with keen attention to detail.
• Able to motivate in a team-oriented, collaborative environment.