Business Sales Architect IV

Solution Design and Architecture

Collaborate with clients to understand their business challenges and goals.
Design and present technology solutions that align with customer needs, ensuring a seamless integration with existing systems.
Work closely with the technical team to translate customer requirements into actionable plans.

Sales Support

Act as a technical liaison between the sales team and customers, providing insights into the feasibility and benefits of proposed solutions.
Support the development of sales proposals and technical documentation.
Assist in the preparation and delivery of product demonstrations.

Customer Needs Assessment

Conduct in-depth assessments of customer needs, ensuring a thorough understanding of their objectives and pain points.
Collaborate with the sales and product teams to tailor solutions that address specific customer requirements.

Technical Leadership

Stay informed about the company's technology stack and updates.
Provide technical guidance to the sales team, ensuring a deep understanding of the technical aspects of the products and services offered.

Project Coordination

Work closely with project managers and delivery teams to ensure a smooth transition from sales to implementation.
Provide ongoing support to customers during the post-sales phase.

Relevant Work Experience

Minimum of 12 years of experience in roles such as Sales Engineer, Solutions Architect, or a similar position, with a focus on supporting customer needs and outcomes using company technologies.

Education

Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.

Certifications, Accreditations, Licenses

Relevant certifications in the Hawaiian Telcom's technology stack.
Sales or technical certifications in related fields.

Special Knowledge, Skills And Abilities

Technical Skills:
Proficiency in system design, cloud computing, architectural frameworks, security and networking technologies that include Cisco, Palo Alto, Arista, Fortinet, EMC, and other prevailing customer hardware.
In-depth knowledge of at least one major cloud platform (AWS, Azure, or Google Cloud).
Familiarity with programming languages, databases, and enterprise IT infrastructure.

Networking Expertise:
Extensive experience in designing and implementing network solutions for large-scale environments.
Knowledge of network protocols (TCP/IP, DNS, DHCP), security, and performance optimization.

Salary Range

$135,000 - $202,500