Business Resiliency & Continuity Lead Program Manager
About the role
ADP is hiring a Lead Project/Program Manager! Do you thrive in a results- driven and dynamic atmosphere where leadership, collaboration, and agility are recognized and highly valued?Are you looking for an opportunity to make a difference by using your communication, problem-solving, and project management skills to drive results for our organization?Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you will serve as the lead program manager and subject matter expert for the Business Continuity & Resiliency (BC&R) program within ADP's Human Resources Outsourcing (HRO) business. You will be responsible for driving the strategy, governance, execution, and continuous improvement of the HRO resiliency program to help ensure the organization can effectively prepare for, respond to, and recover from business disruptions. You will lead complex, cross-functional initiatives that strengthen HRO's resilience capabilities across business continuity planning, crisis management, operational resilience, technology resilience, third-party resilience, risk management, and regulatory readiness. Working across a highly matrixed environment, you will partner with leaders throughout Service Operations, Business Operations, Technology, Risk, Compliance, Security, Product, Legal, and other key stakeholders to establish scalable processes, improve resilience maturity, and support critical business objectives. This role will lead through influence rather than direct authority, coordinating efforts across multiple organizations while serving as the primary business continuity and resiliency expert for HRO. You will help shape the future state of the program, lead strategic resilience initiatives, facilitate executive reporting and governance activities