Business Relationship Support Specialist

About This Role Wells Fargo is seeking a Business Relationship Support Specialist within Commercial Banking. Learn more about the career areas and lines of business at www.wellsfargojobs.com In This Role, You Will Be accountable for a complex portfolio of customersShare leadership role with managers to oversee a portfolio of accountsIdentify opportunity for process improvements within the portfolioReview and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolioVerify compliance and report identified issues for resolutionMake decisions on complex customer issuesPartner with managers to resolve issues and provides status updates on implementationsDevelop expertise in the policies, procedures, and compliance requirementsHandle complex customer issues which include escalation and resolutionLead team and serve as a subject matter expert for the departmentCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leadersExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications Wholesale/Middle Market/ Commercial banking products and services experienceKnowledge and understanding of sales or client support, general banking, or treasury managementKnowledge and understanding of middle market commercial bankingPrior Client Service Officer, Account Manager or Relationship Associate experienceKnowledge and understanding of Regulatory Risk and Compliance policies and programsExperience leveraging technology, automation, or AI tools to improve productivity, efficiency, and decision-making.Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skillsIntermediate Microsoft Office (Word, Excel, and Outlook) skillsStrong attention to detail and accuracy skillsStrong organizational, multi-tasking, and prioritizing skillsProject management/leadership skillsExposure to Treasury Management ProductsExperience/knowledge of BSA AML customer onboarding requirementsSense of urgency Job Expectations This position is not eligible for Visa sponsorship This position offers a hybrid work schedule Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process Location: 1901 6th Avenue N- Birmingham, Alabama 35203 Required location listed above. Relocation assistance is not available for this position. Pay Range Birmingham–Alabama Pay Range: $60,000 - $91,000 USD annual (this range may not be applicable to other locations) Posting End Date 12 Oct 2026 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-578975