Business Relationship Support Representative - Cardroom
About the role
Wells Fargo is seeking a Business Relationship Support Representative in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com.
Responsibilities
- Provide support for a small portfolio of customers
- Work with business client managers to maintain a portfolio of accounts
- Oversee overall customer experience
- Produce loan reports and forms related to initiation of the documentation process
- Affiliate in financial statement analysis for non-complex relationships
- Handle customer issues and assist in decisions with business client managers
- Evaluate profitability and risk of designated portfolio
- Help with customer associated risk management
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Requirements
- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Experience with WellsOne Commercial Card
- Knowledge and familiarity of WellsOne Cardroom policies, procedures and process
- Knowledge of TSYS, FedEx Ship Manager, Excel workbook tools
- Intermediate experience with Microsoft Office products; especially Outlook and Excel
- Strong analytical skills with high attention to detail and accuracy
- Effective organizational, multi-tasking, and prioritizing skills
- Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
Job Expectations
- Position schedule is Monday - Friday 8:00 AM - 4:30 PM
- Must be available to work overtime, as needed
- No hybrid schedule available
Location
260 Charles Lindbergh Drive - Salt Lake City, UT
Pay
$21.63 - $28.37 Hourly range
Schedule
TBD
Benefits
Prefer a few substantive sections over many thin ones.
Company Information
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Compliance Policies
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired.
Equal Opportunity Employer
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Third-Party Recordings Prohibited
Third-Party recordings are prohibited unless authorized by Wells Fargo.