Jobs · Information Technology · Pennsylvania

Business Program Manager, Senior Specialist

Vanguard · Malvern, PA · 1 wk ago
HybridInformation TechnologyFull-time

About the role

This is not a typical program role. You will drive a key workstream one of the firm’s largest, multi-year modernization initiatives—an enterprise-wide effort impacting hundreds of employees across business, technology, and operations. With significant investment and executive visibility, this program is reshaping the future operating model of finance.

Responsibilities

  • Operating Model Strategy & Vision: Defines the enterprise target operating model and aligns leadership on future-state direction and guiding principles

  • Target State Design & Execution: Leads end-to-end operating model design, including processes, roles, governance, and supporting artifacts

  • Cross-Functional Alignment & Governance: Establishes governance structures and drives alignment across business, technology, operations, and data functions

  • Capability & Process Transformation: Identifies capability gaps and prioritizes improvements to enable scalable, standardized operations

  • Integration with Business & Technology Strategy: Aligns operating model design with enterprise strategy and key platform transformations

  • Risk, Controls & Resiliency: Embeds risk management, controls, and resiliency into the operating model design

  • Leadership & Stakeholder Management: Influences senior stakeholders and leads cross-functional teams to drive adoption of the operating model

  • Communication: Updates stakeholders, leaders, team members, management, and department partners to ensure that requirements and priorities are understood. Submits regular status reports to management and internal and external stakeholders. Ensures the development and execution of business change management and communication plans.

  • Participates in special projects and performs other duties as assigned.

Qualifications and Skills

  • Minimum 8 years of experience in program management, strategic initiatives, or PMO functions within large organizations, preferably in financial services

  • Bachelor’s degree in Business Administration, Project Management, or a related field. Master’s degree or PMP certification highly desired

  • Strong leadership, communication, and stakeholder management skills to drive cross-functional alignment

  • Proficient in program lifecycle management, risk control frameworks, and change management strategies

  • Ability to handle complex interdependencies and manage competing priorities in a fast-paced environment

Special Factors

  • Sponsorship: Vanguard is not offering visa sponsorship for this position.

About Vanguard

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Empowered to learn, grow, and thrive

Read inspiring stories from our team members:

  • Rajesh D. - Over the past 24 years, I’ve had the privilege of being part of Vanguard that is truly client-owned. What makes this place exceptional is its culture of niceness and collaboration. It’s more than just a job; it’s a place where you can grow, make meaningful contributions, and be part of a supportive, inclusive community. Every day, I am inspired by the dedication of my colleagues and the genuine care we have for our clients. Vanguard is where I and my work truly matters and where one can build a rewarding and fulfilling career.

  • Akua A. - I discovered my niche in cybersecurity at Vanguard through a combination of IT roles and the Technology Leadership Program. My initial IT roles provided me a solid technical foundation, while the leadership program offered exposure to various facets of technology and strategic thinking. The highly collaborative environment at Vanguard, combined with access to cutting-edge technology and continuous learning opportunities, solidified my commitment to cybersecurity. This specialization not only leverages my skills and interests but also provides a profound sense of purpose, knowing that my work directly contributes to the safety and trust of our clients.

  • Diane T. - What has always stood out to me about Vanguard is the people, our crew. Throughout my Vanguard journey, I’ve gotten a chance to explore various roles in security which has helped me navigate my career, and I have had the opportunity to work with the most incredible, supportive team members and leaders who truly care about me. Vanguard is truly the best place to work.

  • Kelly P. - When I was seeking an employer, I was looking for somewhere I could grow, be challenged, collaborate with others who encourage diversity of thought and innovation, and do purposeful, value-driven work that truly makes a difference. I am fortunate to not only have found that during my tenure at Vanguard, but also to find a place where I can build a long and engaging career, experience many milestones (like earning an MBA, getting married, and starting a family), and mentor others who are seeking to do the same. Our mission, combined with our distinctive culture and an encouragement to learn continuously has given me a great opportunity to develop in ways I never imagined!

  • Megan M. - Vanguard is not just a great place to work—it is a great place to have a career! As a company, we promote continuous learning and rotations which has allowed me to grow as a technical professional and as a leader. I have been encouraged to take on novel challenges and mentored to hone new skills preparing me for roles that I never imagined.

  • Rehana V. - Having started my career at Vanguard, I like to say I grew up here. During my time here, I have received extensive training and exposure to various aspects of the organization, which has helped me develop a strong foundation in my chosen field. Vanguard has provided me with numerous opportunities to learn and grow, both personally and professionally.

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