Business Program Manager

Responsibilities

• Lead complex business and operational programs supporting workforce planning, headcount governance, recruiting execution, and financial operations across CISO and MSR.
• Establish and manage business rhythms, executive reporting, scorecards, dashboards, KPIs, and OKRs that provide leadership visibility into organizational health and performance.
• Conduct business program evaluations and cost-benefit analyses to identify opportunities for operational improvement, increased efficiency, and better business outcomes.
• Analyze workforce, recruiting, financial, and organizational data to identify trends, risks, dependencies, and opportunities, and develop actionable recommendations for leadership.
• Drive cross-functional alignment among Finance, HR, Talent Acquisition, Business Operations, and Engineering leadership teams to achieve strategic objectives.
• Design, implement, and continuously improve scalable processes, governance mechanisms, and operating procedures that enhance organizational effectiveness.
• Partner with leaders to develop execution plans for new initiatives, organizational changes, workforce investments, and business priorities.
• Manage complex projects from planning through execution, ensuring milestones, risks, dependencies, and stakeholder communications are effectively managed.
• Present business insights, recommendations, and program outcomes to executive stakeholders and influence decisions through data-driven storytelling.
• Mentor and guide team members on business planning, operational excellence, analytics, and program management best practices.

Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvementOR equivalent experience.
• Experience leading complex cross-functional programs involving multiple stakeholder groups and competing priorities.
• Experience building executive-level reporting, dashboards, scorecards, KPIs, or business reviews.
• Analytical capabilities with experience leveraging large datasets to generate business insights and recommendations.
• Demonstrated ability to identify operational risks, develop mitigation plans, and drive measurable business improvements.
• Experience influencing stakeholders and driving alignment without direct organizational authority.
• Written and verbal communication skills, including experience presenting to senior leadership.
• Proven ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Advanced proficiency with Excel, Power BI, and data-driven decision making.
• Experience supporting workforce planning, headcount management, recruiting operations, or organizational planning.
• Experience within Security, Engineering, Research, Technology, or large-scale enterprise organizations.
• Experience partnering with Finance, HR, Talent Acquisition, and executive leadership teams.
• Demonstrated success designing and implementing operating rhythms, governance frameworks, or business process improvements.
• Experience developing automation, reporting solutions, or analytics capabilities that improve operational efficiency.
• Knowledge of organizational planning, resource management, budgeting, and strategic planning processes.
• Experience leading large-scale change management or transformation initiatives.
• Master's Degree in Business Administration (MBA), Finance, Data Analytics, Organizational Leadership, or related field.
• Experience working with Microsoft business systems, workforce analytics, or enterprise reporting environments.
• Demonstrated ability to simplify complex business challenges into clear, actionable recommendations for leadership.

Preferred Qualifications

• Experience with Microsoft business systems, workforce analytics, or enterprise reporting environments.
• Experience simplifying complex business challenges into clear, actionable recommendations for leadership.

Pay

The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.