Business Process Senior Manager (REMOTE)

About the role

The role involves managing end-to-end product delivery for projects within identified process towers. Responsibilities include business process design, harmonization, and efficiency within assigned products and functional areas. Ensure business processes align with strategic goals and maintain internal controls. Collaborate with business leaders and user communities to understand needs and identify improvement opportunities. Gather business requirements and incorporate them into project blueprints, overall project delivery, and prioritization of work. Work with the IT team to deliver a solution based on the blueprint.

Responsibilities

• Provide oversight for projects within assigned process tower.
• Create user stories for assigned products or areas.
• Plan, execute, and prepare user requirements for projects in assigned areas.
• Provide expertise on continual process improvement and document business processes for assigned areas.
• Update and enhance existing documentation through partnerships with SMEs, process owners, and other stakeholders.
• Collaborate on best practices and partner with business process owners.
• Work with IT, finance, and site counterparts to develop and communicate user acceptance testing to validate functional requirements.
• Engage with the training team to ensure training materials have been documented, updated, and presented to user groups as needed or as part of product launch or update.
• Develop and monitor KPIs for M&A projects in the assigned process tower.
• Develop and deliver training in assigned process tower.
• Review work in queue and provide recommendations for prioritization and overall solution design.
• Work with appropriate stakeholders to proactively identify and evaluate risks associated with business and system integrations and transformations. Help mitigate potential problems with IT delivery, master data, and organizational change management.
• Identify any change management (OCM) areas within assigned work stream and communicate with the OCM team to ensure all areas are addressed.
• Drive organic process improvement, scalability, and efficiency for functional areas in assigned work streams. Continuously review processes end to end to identify opportunities and pursue process innovation with resolve.
• Present and communicate to all levels of the business and demonstrate an ability to work across various cultures and time zones.
• Ensure adherence to pertinent regulatory requirements and to departmental policies, practices, and procedures (SOPs, safety procedures and biosafety protocols).
• Foster a collaborative and results-driven team environment.

Qualifications

• Language: Fluency in writing and speaking in English.
• Education: Bachelor’s degree in Accounting, Finance, or related field. Master’s in Business Administration or advanced degree preferred.
• Experience: 10 or more years of combined project delivery and accounting experience in a large or midsized multinational company. Broad and deep knowledge in finance business processes and technologies, including skills in SAP, and other financial consolidation systems, including global ERP implementations and business process architecture. Experience with a Life Science company a plus.
• Other: Strong command of systems acumen with large ERP experience (SAP preferred). Track record of large transformation implementations. Strong customer service orientation with excellent oral and written skills. Excellent team building skills. Strong ability to collaborate, influence, and build consensus.
• Travel: 10-25% – This position requires domestic and international travel.