Senior Manager, Business Operations (Remote)

About the role

GiveDirectly is seeking a highly analytical, structured, and execution-oriented Senior Manager, Business Operations to drive cross-functional initiatives and make core operational functions run more effectively across GiveDirectly.

Responsibilities

• Drive execution and shape priorities across GiveDirectly
• Own and drive a portfolio of high-priority workstreams and initiatives
• Lead analytics and decision support
• Improve systems, processes, and operating rhythms
• Drive AI and automation use cases
• Lead cross-functional initiatives
• Act as a high-trust thought partner to leadership

Requirements

• A structured problem-solver with 5–7 years experience in consulting, strategy or operations in business or social impact contexts
• Hightly analytical — you use data to diagnose issues, generate insights, and drive decisions (not just report on them)
• A builder and operator — you’ve led complex, cross-functional work end-to-end and delivered measurable improvements in performance or efficiency
• Systems-minded — you spot inefficiencies quickly and design processes, tools, or workflows that make teams run better at scale
• A clear, direct communicator — you cut through complexity and influence senior stakeholders with concise, well-structured thinking
• An influencer without authority — you align teams, navigate tradeoffs, and move work forward across functions
• Technically fluent — comfortable with spreadsheets, dashboards, and project tools; excited to apply AI and automation to real operational problems
• High ownership, low ego — you take responsibility for outcomes, prioritize ruthlessly, and follow through
• Motivated by impact — you want your work to matter, and you’re excited to apply your skills to help GiveDirectly deliver cash to people living in poverty more effectively and at greater scale

Qualifications

• Master’s degree in Business Administration, Operations Management, Statistics, Economics, or a related field
• Experience in finance, HR, compliance, legal/risk, internal audit, corporate audit, procurement, safety/security, safeguarding, and IT
• Strong analytical and problem-solving skills
• Experience with data analysis and dashboard creation
• Ability to lead cross-functional teams and projects
• Experience with process improvement and automation
• Excellent communication and interpersonal skills

Skills

• Data analysis and interpretation
• Project management and coordination
• Process improvement and automation
• Communication and collaboration
• Leadership and strategic thinking

Benefits

Not specified

Pay

Base Salary: $115,000 (US), £73,900 (UK), $79,825 (Kenya)

Bonus at Target Performance: 10%

Estimated Total Compensation at Target: $126,500+ (US), £81,290+ (UK), $87,808+ (Kenya)

Annual Benefits Stipend: $21,393 (US), £2,760 (UK), $8,453 (Kenya)

Schedule

Flexible (proximity to a GD office preferred: New York, Nairobi, Kampala, Kigali, London)

Travel: ~2–3 trips annually