Business Process Manager - Parametric

Morgan Stanley is a leading global financial services firm providing investment banking, securities, wealth management, and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions, and individuals.

Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days.

About the Team

The Business Process Improvement and Organizational Programs team partners with Business, Operations, Technology, Architecture, and Risk to ensure change is informed by a shared understanding of business processes, ownership, governance, and impacts. We strive to make business change visible, traceable, and decision-ready; create practical artifacts that improve change outcomes, clarify ownership, expose dependencies, and provide a clear line of sight from business intent through to solution delivery.

Responsibilities

• Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artifacts.
• Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts, and unresolved ownership before solution decisions are made.
• Assess change across people, process, platform, and data, translating process insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models, using BPMN and other structured artifacts appropriate to the decision being supported.
• Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modeling conventions, and reusable process assets.
• Maintain enterprise process knowledge, ensuring process information is governed, reusable, and provides consistent inputs into business and technology decisions.
• Contribute beyond assigned responsibilities to support the success of client services.

Requirements

• 8+ years' experience in Business Process Management, Operating Model Design, Business Analysis, or Business Architecture.
• Strong end-to-end process thinking with the ability to decompose complex, cross-functional business processes.
• Experience supporting complex cross-functional change within large organizations (financial services preferred).
• Confident facilitator who can challenge assumptions and build consensus across multiple stakeholder perspectives.
• Ability to adapt approach, depth, and communication style to suit different stakeholders, enabling effective collaboration and informed decision-making across cross-functional teams.
• Experience producing structured process artifacts that inform business and technology decisions.
• Proficient in BPMN and process modeling tools (e.g., Signavio, Visio, or Lucid).
• Advanced Microsoft Office, collaboration tools (Confluence), and emerging AI productivity suite.
• Working knowledge of workflow solutions such as Camunda is a strong advantage.
• Industry credentials in one or more of the following domains are highly desired: Business Process Management, Process Architecture / Business Architecture, Operating Model Design, and Enterprise Transformation.
• Demonstrated ability to think beyond process mapping to understand how organizations operate.
• Can turn ambiguity into structured analysis and practical outcomes.
• Demonstrated balance of strategic thinking with hands-on delivery.
• Passion and skill for building frameworks, standards, and repeatable ways of working.
• Someone who sees process as a tool for better business outcomes, not just documentation.

Benefits

• Medical, Prescription Drug, Dental, and Vision coverage.
• Health Savings Account and Dependent Day Care Savings Account.
• Life Insurance, Disability, and Other Insurance Plans.
• Paid Time Off (including Sick Leave, Parental Leave, and 20 Vacation Days annually).
• 10 Paid Holidays.
• 401(k) plan.
• Short/Long Term Disability.
• Annual discretionary incentive compensation award.
• Eligibility to participate in the relevant business unit's incentive compensation plan, which may include a discretionary bonus component.
• Special perks reserved for employees.

Pay

Expected base pay rates for the role will be between $115,000 and $225,000 per year at the commencement of employment. Base pay is determined on an individualized basis and is part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, and other Morgan Stanley sponsored benefit programs.

Schedule

This role follows a hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days.