Business Process Manager

About the role

The EDI Business Process Manager leads enterprise EDI operations, ensuring reliable transaction processing, strong vendor compliance, and seamless integration with core business systems. This role oversees trading partner onboarding, manages day-to-day EDI performance, and drives cross-functional initiatives to improve data quality, operational efficiency, and supply chain execution.

Responsibilities

• Works on moderately complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• May exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Acts independently to determine methods and procedures on new or special assignments.
• Acts as a specialist in the field, uses professional concepts in developing resolution to moderately complex issues.
• Provides expertise and knowledge in a moderately complex area of specialization.
• Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status, addressing the underlying needs of the stakeholders.
• Outlines specific objectives and processes that are focused on generating innovative solutions to business problems.
• Participates in functional and cross-functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
• Creates networks involving coordination among groups.
• Outlines specific objectives and processes that are focused on generating innovative solutions to moderately complex business problems.
• May implement innovative processes or changes that support the goals of the department.
• May develop and submit ideas which support the achievement of innovative goals.
• May exhibit leadership on projects and/or processes.

Qualifications

• Bachelor's Degree and at least 2 years of experience in a supply chain or business role OR a High School Diploma/GED and at least 4 years of experience in a supply chain or business role.
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• 3–5+ years of experience working with EDI transactions in a high-volume environment.
• Strong knowledge of ANSI X12 standards and transaction sets (e.g., 850, 855, 856, 810, 820, 997).
• Hands-on experience with EDI platforms and integration tools (e.g., Sterling Integrator, OpenText, SPS Commerce).
• Experience integrating EDI with ERP systems such as SAP (including AR/AP and invoice processing).
• Expertise in EDI communication protocols (AS2, SFTP, VAN connectivity).
• Experience onboarding and managing trading partners, including mapping and certification processes.
• Strong analytical and troubleshooting skills, including experience with SQL and X12 data validation.

Benefits

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Schedule

This role will remain open until filled.

Pay

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.