Business Process Manager

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.

About the role

Responsible for analyzing data, communicating, and validating requests for improvements to business processes, practices, financial data, and information systems by serving as a liaison between stakeholders. Understand business problems and opportunities in the framework of requirements, and recommend solutions that will enable the organization to achieve its objectives. Collaborate with others to manage financial business reporting, monitor and maintain budget processes, and provide services.

Responsibilities

• Ensures the most effective operation of the area through program development and management, process improvement and coordination of processes across functions involving credentialing and hiring/onboarding/orientation of new faculty including completing immigration requirements.
• Manage and support business functions within the department involving appointments, reappointments, promotions and assisting in the processing of faculty reimbursements.
• In collaboration with the CBO, ensure that strategic goals are met, analyze and apply strategic elements effectively.
• Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team.
• Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries.

Skills

• Clerical/Administrative (Advanced): Includes most clerical and administrative functions such as ad hoc reporting, calendar maintenance, data entry, document preparation, employee record maintenance, meeting coordination, spreadsheet preparation, travel arrangements, word processing, and analysis of data from various financial or operational dashboards.
• Operations Planning (Intermediate): Anticipates resource needs to meet objectives and implements appropriate processes.
• Business Results (Intermediate): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
• Compliance (Intermediate): Understanding the rules, regulations, sanctions, and other statutory requirements, guidelines, and instructions relating to governing bodies and organizations, both internally and externally.
• Human Resources Policies and Procedures (Intermediate): Knowledge, adherence, and application of human resources policies and procedures.

Core Accountabilities

• Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/Complexity of Work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

Qualifications

• Experience Level: 3 years of relevant work experience.
• Education: Bachelor's degree.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.