Business Process Lead, Order to Cash

Location: Remote - US based candidates only, no visa sponsorship available

About the role

For our client, we are seeking a Business Process Lead, Order to Cash to join the team of a leader in the Enterprise Technology space. This role will own the documentation and redesign of order-to-cash processes across current systems and future-state initiatives. You will partner closely with cross-functional leaders to translate business needs into clear process and system requirements, with a strong focus on revenue recognition, subscription billing, and operational readiness. The position will also help drive change management, capability design, and smooth handoffs across teams as the organization builds a new operating model.

Responsibilities

• Maintain detailed documentation of order-to-cash processes as they evolve
• Facilitate sessions to document current processes and design future-state processes
• Translate process designs into system requirements for technical teams
• Support operations of current systems and next-gen platform builds simultaneously
• Lead change management for process transitions, including training and performance metrics
• Ensure documented agreements are maintained for smooth handoffs between processes
• Design capabilities related to software provisioning and usage consumption

Qualifications

• 5+ years in business process design, analysis, or operations within relevant domains
• Expertise in revenue recognition standards (ASC 606) and subscription billing mechanics is mandatory
• Demonstrated skills in decomposing business capabilities into detailed structures
• Strong facilitation experience with cross-functional teams, including at the director level
• Proficient in translating business process requirements into actionable system requirements

Benefits

• Opportunity to influence the creation of a new operational model
• Collaboration with cross-functional teams at a high level of management
• Hands-on involvement with change management and process design
• Engagement with both current systems and next-generation builds
• Professional development opportunities in advanced revenue recognition practices

Pay

$110,000 – $130,000 annually