Business Process Lead - Infor M3

About the role

CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

The Business Process Lead is responsible for defining desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life cycle in their respective functional area. The BPL serves as the internal voice of the customer interacting with senior strategic leadership to understand the needs of the business and provide strategic direction for the roadmap.

This role will be remote based in the US with periodic heavy domestic travel.

Responsibilities

• Collaborate with key business stakeholders to understand strategic initiatives and convert ideas into a steady stream of valuable products.
• Work closely with the Product Owner to create the roadmap and prioritize strategic and operational priorities.
• Collaborate and provide guidance and input to the Agile Release Train (ART) to help guide the team to successful delivery.
• Manage the Scrum team toward continuously evolving solutions according to business needs.
• Manage the overall Scrum team with accountability for quality and on-time delivery of planned work.
• Guide and accept feature creation on behalf of the business.
• Participate in planning – Present the vision, highlight the proposed features of the solution, along with relevant milestones.
• Participate as Business Owners for the program, with the responsibility of approving Program Objectives and establishing business value.
• Participate in solution demos, including the assessment of metrics, evaluation of business value achieved versus plan, and active participation in the inspect and adapt workshop.

Requirements

• Four-year college diploma or university degree in computer systems design or computer science, and/or 8+ years equivalent work experience in customer service, supply chain management, manufacturing, or finance.
• Agile training & certification a plus.
• 8+ years direct experience managing applications and/or systems from overseeing the direction, development, and implementation of software solutions.
• 5+ years direct experience leading and growing technology teams.
• 5+ years Technology experience of Enterprise Applications (ERP, CRM, CPQ, TMS).
• 5+ years Portfolio, Program management experience.
• Proven experience in Infor ERP a plus.
• Proficient with Microsoft Word, PowerPoint, Excel, and Project.
• Excellent written and oral communication skills.
• Strong listening, interpersonal, and collaboration skills.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong customer-service orientation.
• Highly self-motivated and directed.
• Keen attention to detail.
• Up to 20-40% travel.
• Must be available for nights and weekends during system go-lives and implementations.

Pay

• Salary range of $140,000 to $160,000/year
• 15% annual bonus target

Benefits

• 401(k) plan / group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.