Business Process Lead, Finance & Corporate Services

About the role

Our partner is looking for a Business Process Lead, Finance & Corporate Services based in United States. This role owns the end-to-end design and continuous improvement of financial and corporate services business capabilities across a broad, multi-functional environment. You will work across financial close and reporting, procurement, tax, supply chain, hardware fulfillment, HR operations, and sales compensation. The position serves as a key connection point between Finance, HR, Supply Chain, and technology teams, translating business needs into scalable system solutions. You will personally facilitate workshops, map current and future-state processes, define requirements, and remain engaged throughout delivery and adoption. Working across both existing production systems and next-generation platform initiatives, you will help establish consistent standards and governance for a newly created function. The role requires strong business process design, prioritization, documentation, and stakeholder management skills rather than deep specialization in every functional domain. As an individual contributor, you will have significant influence through structured collaboration, clear process design, and measurable improvements to business operations.

Responsibilities

• Own and continuously maintain detailed L2/L3 capability decompositions across Record to Report, Direct Tax and Tax Compliance, Procure to Pay, Supply Chain Operations, hardware fulfillment, Hire to Retire, and Sales Compensation Management.
• Facilitate structured working sessions with Finance, HR, Procurement, and Supply Chain stakeholders to document current-state processes and design future-state operating models.
• Create process maps, document decisions, and develop clear business and system requirements that technical teams can execute effectively.
• Translate future-state process designs into system requirements and partner with Product Owners and Engineering Leads through design, development, testing, and implementation.
• Support parallel delivery across current production systems and next-generation platform initiatives, ensuring requests are directed to the appropriate delivery track.
• Capture operational lessons learned and incorporate them into process documentation and future-state designs.
• Lead change management, stakeholder impact assessments, readiness planning, training, enablement, and post-launch adoption verification for process changes.
• Define and report process performance metrics to evaluate whether redesigned processes are delivering the intended outcomes.
• Establish and maintain documented agreements with peer Business Process Leads at shared process boundaries to ensure clear handoffs and ownership.
• Own capability design for sales compensation from approved sales quota through plan administration, crediting, attainment calculations, dispute resolution, commission expense accrual, and payroll handoff.
• Own capability design for hardware fulfillment, including provisioning, warehouse and inventory management, returns, and warranty processes.
• Support Hire to Retire capability design covering onboarding, employee self-service, HR helpdesk operations, absence management, and performance management.
• Partner closely with the functional teams that operate these processes while maintaining ownership of their business capability design