Business Process Improvement & VOS Manager

About the role

The Manager, Business Process Improvement & Vertiv Operating System (VOS) is responsible for leading cross-functional business transformation and continuous improvement initiatives that improve operational performance, scalability, customer experience, and financial results. This role will serve as a key change leader within the organization, partnering with functional and business leaders to evaluate current-state processes, identify performance gaps and root causes, design scalable future-state solutions, and lead implementation through sustained adoption. The Manager will leverage VOS principles, Lean and continuous improvement methodologies, data analytics, technology, AI, and automation to simplify how work gets done, eliminate non-value-added activity, improve visibility and accountability, and establish repeatable