Business Process Improvement & Analysis Analyst

Responsibilities

• Analyze operational trends, measure performance, and provide reports to support leadership decision-making across REMD facilities and projects.
• Develop and recommend strategies to improve REMD’s operational efficiency, customer service, and ability to meet organizational requirements.
• Support the development, revision, and maintenance of REMD Standard Operating Procedures (SOPs), Management Directives, tools, templates, and related documentation.
• Ensure SOPs and Management Directives remain current, accurate, and aligned with organizational guidance, including annual or biennial updates as required.
• Maintain and update operational guidance documents such as Warrant Guide, Leasing Guide, Workspace Guidance, Facilities Instruction Manual, Mail Management Guidance, and Conference Center Guidance.
• Identify inefficiencies, gaps, and opportunities for process improvement across REMD operations and propose actionable solutions.
• Collaborate with cross-functional teams to implement process improvements and support continuous operational excellence initiatives.

Requirements

• You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Operations Management, or related field.
• Minimum of 5–8 years of experience in business process analysis, operational improvement, or program support within a federal or large organizational environment.
• Experience developing, maintaining, and updating SOPs, directives, or operational guidance documents.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent written and verbal communication skills, including report development and documentation management.

Skills

• Must pass pre-employment qualifications of Cherokee Federal Company.

Benefits

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Pay

TBD Pay commensurate with experience.

Schedule

N/A

Benefits

N/A

Pay

N/A

Keywords

• Process Improvement
• Operational Analysis
• Performance Measurement
• SOP Development
• Data-Driven Decision Making

Legal Disclaimer

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.