Business Process and Operations Specialist

About the role

This position supports the Chief of Program Support and Director's Action Group (DAG) in managing program office-level processes and products central to business and acquisition operations.

Responsibilities

• Execute SPO training program for over 50 Government employees.
• Collaborate with customer Chief of Program Support to process routine and out-of-cycle updates to the SPO Program Management Plan (PMP).
• Affiliate with responsible offices with maintenance of existing and creation of new SPO Operational Instructions.
• Facilitate permissions management on mail groups, web sites, and shared drives.
• Facilitate procurement of management information/IT hardware, software, and services to maintain continuous SPO operations.
• Plan and organize quarterly SPO all hands forum.
• Serve as backup to DAG lead in receipt, tracking, coordination, and submission of TIER taskings.

Requirements

• Active TS/SCI Clearance with Polygraph.
• Bachelor's degree and 10 years or more of related experience; Master's degree and 8 years or more experience; PhD and 5 years related experience.
• Knowledge of NRO organizational structures and NRO processes/policies.
• Excellent critical thinking and organization skills with ability to plan, track, and maintain due dates for multiple taskers and products central to SPO business processes.
• Strong attention to detail and exemplary writing and editing skills.
• Ability to comfortably manage multiple tasks/projects/processes of varying complexity while anticipating schedule conflicts and deliver on commitments on-time.
• Ability to work collaboratively with personnel from multiple functions and at all levels of the customer organization.
• Exemplary customer service and interpersonal skills.
• Superior judgement and tact in complex, sensitive, and/or contentious situations.

Qualifications

Active TS/SCI Clearance with Polygraph. Bachelor's degree and 10 years or more of related experience; Master's degree and 8 years or more experience; PhD and 5 years related experience.

Skills

• Knowledge of NRO organizational structures and NRO processes/policies.
• Excellent critical thinking and organization skills.
• Strong attention to detail and exemplary writing and editing skills.
• Ability to manage multiple tasks/projects/processes.
• Customer service and interpersonal skills.
• Judgement and tact in complex situations.

Pay

$80,001 - $120,000

Schedule

Full-Time

Benefits

No benefits provided.