BUSINESS PROCESS ANALYST I/II/III/SR
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we have both Requirements and Qualifications; they might be overlapping. The posting has Required Qualifications and Preferred Qualifications. We could combine into Requirements (required) and maybe Skills (preferred). Or we could have Requirements (required) and Qualifications (preferred). The instruction says use those headings if content exists. We'll include both. We need to avoid filler like "commensurate with experience". Not present. We need to preserve all substantive info. That's a lot. We need to include details for each level? Could summarize but must not invent or summarize away detail. However we can keep the details as lists. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." That suggests we should keep the details, not condense them into vague statements. But we can still use lists to capture them. We need to include all qualifications for each level (I, II, III, Sr) and duties for each level. That's a lot but doable. We must not repeat job title as heading. Already not. We must not put Job ID/requisition numbers as headings; we can fold minor metadata into short p or drop. We'll maybe include a p with "Position Number: S-3972" at top? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a
with that. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text includes some boilerplate like "About CMU" etc which is not boilerplate; it's substantive about the university. We should keep that? It's about the department and CMU; it's substantive. We'll keep About the Department and About CMU maybe as part of About the role? Could create a section About the role (position summary) and maybe another About the department? But we only have allowed headings list; we could put About the role (position summary) and maybe include About the department under that as prose. Or we could create a separate section like "About the Department" but not in allowed headings; we should stick to allowed headings. So we can incorporate that info into About the role section. Similarly, CMU Leadership Standards is a link; we can include as prose. We must not include application instructions; there is none explicit besides "Posting Ends: Open Until Filled: Yes". That's metadata; we can fold into short p. We need to output only HTML fragment, no /, no markdown fences. Let's structure:
Position Number: S-3972
About the role
Position Summary: The Business Process Analyst supports the university by assisting with the documentation, analysis, and improvement of business processes. This role involves collaborating with stakeholders to gather information, identify inefficiencies, and recommend solutions to enhance operations. They will work with stakeholders across the university to define processes and specify solutions which enable units to become more efficient and may conduct process audits to ensure the effectiveness of new processes. The level of the position (I, II, III, or Senior) reflects the scope of work, years of experience required, and level of autonomy.
About the Department: Central Michigan University is engaged in a multi-year enterprise resource planning (ERP) transformation initiative. This provisional position has been established to support the successful implementation of the selected ERP solution and related business process improvements, either through direct participation in project activities or by providing operational coverage for employees dedicated to the implementation effort.
About CMU: Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. CMU Leadership Standards: Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards.
Requirements
Business Process Analyst I
- High school diploma or GED.
- One year of experience in business/systems analysis.
- Demonstrated understanding of analytical techniques.
- Demonstrated understanding of modeling notations and flowcharting.
- Basic understanding of process improvement methodologies (e.g., Lean, Six Sigma).
- Proficient in Microsoft Office Suite and basic data analysis tools.
- Demonstrated ability to identify specific business opportunities.
- Strong written and verbal communication skills including technical writing skills.
- Strong active listening, critical thinking, and analytical skills.
- Demonstrated resourcefulness and an ability to devise creative solutions to problems.
- Ability to negotiate effectively and assist with facilitating meetings.
- Ability to meet expectations as a reliable member of a team.
- Ability to escalate issues appropriately.
Business Process Analyst II
- Possess all of the required qualifications of a Business Process Analyst I, plus:
- Bachelor's degree or a combination of education and experience that equates to four years.
- Four Additional Years Of Experience In Business/systems Analysis.
- Demonstrated experience analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
- Demonstrated Experience Facilitating Meetings And Requirements Gathering Sessions.
- Demonstrated experience testing and mapping various business processes and protocols.
- Demonstrated knowledge in generating process documentation.
- Strong organizational and project management skills.
- Demonstrated ability to write clear and well-structured business requirements/documents.
- Advanced skills in Microsoft Office Suite and data visualization tools (e.g., Tableau, Power BI).
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements, and operational decisions.
- Ability to present information for decision making purposes with little to no direction.
- Ability to negotiate effectively and facilitate meetings.
- Strong time management skills and increased acumen for planning.
Business Process Analyst III
- Possess all of the required qualifications of a Business Process Analyst II, plus:
- Five Additional Years Of Experience In Business/systems Analysis.
- Proficiency in using business process modeling and analysis tools such as BPMN, UML, Visio, or other related programs.
- Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
- Demonstrated expertise in leading large-scale initiatives with measurable outcomes.
- Strong problem resolution, negotiation, and influencing skills.
- Strong analytical skills with the ability to collect, study, and interpret complex data.
- Adaptability and a willingness to learn new skills.
- Proven ability to lead cross-functional teams and influence senior stakeholders.
Business Process Analyst Sr
- Possess all of the required qualifications of a Business Process Analyst III, plus:
- Five Additional Years Of Experience In Business/systems Analysis.
- Demonstrated ability to break-down complex business scenarios or problems into process and data models.
- Proven ability to ask tough questions and negotiate professionally and creatively to ensure the success of the organization and projects.
- Proven ability to easily balance the organization's strategic vision with the daily operations of projects.
- Comfortability with presenting at the senior executive level