Business Process Analyst II/III

About the role

Joining Greenheck Group means more than just starting a job; it's joining an award-winning culture that prioritizes your growth and development. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, we design and manufacture industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide.

Responsibilities

• Assist in identifying, defining, and tracking projects in the business unit as it relates to systems.
• Develop, manage, lead, prioritize, and support an ongoing list of system-related projects that could directly correlate to customer satisfaction, productivity gains, and/or cost savings.
• Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion.
• Identify and implement improvements, coordinate, and present process-related training initiatives within the business unit as it relates to systems.
• Translate business requirements into system specifications. Gather, document, and implement business requirements utilizing any/all GPS tools and techniques.
• Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and/or training to support procedures/processes.
• Provide technical support and troubleshooting of current systems used for all business unit processes.
• Lead change management within the business unit in all aspects of the change management process.
• Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner.
• Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit.
• Develop processes, procedures, and supporting documentation to enhance cost, quality, and customer service while ensuring safety and compliance with government regulations.
• Mentor other analysts and provide facilitation assistance on relevant projects/project management information.
• May supervise support staff. If applicable, manage employee development planning as well as support, coordinate, and execute the employee performance process.
• Identify, design, and maintain operational dashboards and automated data pipelines that consolidate data across ERP, WMS, and TMS platforms delivering clean, reliable datasets with meaningful narratives for operations and functional stakeholders.
• Identify, pilot, and embed AI and analytics tools into daily operations; serve as a hands-on coach and subject matter expert helping the team leverage emerging capabilities effectively.

Requirements

• As a Level II: 4-6 years of relevant work experience required. SAP (ERP) experience required. Systems, Engineering, or Manufacturing background, as well as familiarity with lean manufacturing concepts required. Project management skills and ability to manage multiple projects simultaneously is required. Integrated knowledge of areas that support the quote-to-cash process required. Expected to complete internal Lean Leader Certification. 4 Year / bachelor's degree or equivalent years of job experience required.
• As a Level III: 6-8 years of relevant work experience required. SAP (ERP) experience required. Systems, Engineering, or Manufacturing background, as well as familiarity with lean manufacturing concepts required. Project management skills and ability to manage multiple projects simultaneously is required. Integrated knowledge of areas that support the quote-to-cash process required. Expected to complete internal Lean Leader Certification. 4 Year / bachelor’s degree or equivalent years of job experience required. Strong SQL skills: ability to independently query, clean, and manipulate large operational datasets to support reporting and analytics needs. Demonstrated experience using AI tools (generative AI, predictive analytics, or automation platforms) in a professional setting to improve processes or support decision-making.

Qualifications

• Will work on-site in Schofield, WI. Minimal travel will be required for this role.

Benefits

Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $77,235 - $105,903 and may vary based on factors such as job-related knowledge, skills, experience, and performance. With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings:

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

Pay

The starting base pay range for this position is $77,235 - $105,903 and may vary based on factors such as job-related knowledge, skills, experience, and performance.

Schedule

Work may be performed in company’s setting, home, or hybrid.