Business Process Analyst

About the role

Eaton’s ES AMER MCO division is seeking a Business Process Analyst. This is a remote position; applicants must reside within 50 miles of Moon Township, PA, Beachwood, OH, Waukesha, WI, or Arden, NC (Active‑Duty Military are exempt from this geographic restriction).

Responsibilities

• Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization and improvement.
• Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption.
• Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes.
• Develop and maintain project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions.
• Partner with business leaders, IT, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions.
• Support digital initiatives through training, hands‑on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement.

Requirements

• Bachelor’s degree from an accredited educational institution.
• Minimum five (5) years of experience in the electrical power distribution, electrical manufacturing, power management, or construction industries.
• Candidates must currently reside within a 50‑mile radius of Moon Township, PA, Beachwood, OH, Waukesha, WI, or Arden, NC (Active‑Duty Military exempt).
• No relocation is offered for this position.
• Eaton will not consider applicants requiring employment immigration sponsorship or support (including CPT, OPT, STEM OPT, F‑1 to H‑1B, H‑1B cap registration, O‑1, E‑3, TN, I‑485 job portability, etc.).

Qualifications

• Experience in process improvement, marketing, project management, customer support OR digital customer experience.
• Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change.
• Strong organizational skills – ability to manage the timely execution of multiple tasks and projects.
• Strong communication and presentation skills – both verbal and written, with ability to create status reports and technical presentations for stakeholders.
• Demonstrated customer‑focused skills and behaviors.
• Knowledge of the construction project lifecycle including submittal processes.
• Change management and design thinking experience.

Skills

• Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc.
• Knowledge of Bidmanager/CPQ.
• Knowledge of Salesforce.
• Knowledge of the Autodesk suite of products including Autodesk Construction Cloud.

Benefits

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Pay

The expected annual salary range for this role is $97,000 – $143,000 per year (salary is based on candidate skills, experience, qualifications, and market/business considerations).