Business Process Analyst

Job Description

Reviews, analyzes and evaluates complex business processes, data and stakeholder needs.

Initiates business process improvements across a wide range of processes, commissions systems and business areas.

Sets policy and procedures, updates documentation, provides training support to the Agency Operations team.

Manages and successfully delivers projects of moderate complexity.

Defines scope, objectives and business requirements for projects.

Aid in defining and designing process solutions to complicated business problems.

Implements, modifies, improves and maintains business processes and procedures.

Partner with stakeholders and team members to identify, document, assess and prioritize business needs.

Completes process documentation and standard operating procedures, provides training and performs quality reviews for the commissions processes.

Provides user acceptance testing support to project implementations.

Prepare proposals to develop new processes, commissions systems and/or operational changes.

Qualifications

• Bachelor’s degree required
• 3+ years insurance industry experience preferred
• Highly skilled in Excel, Word, and other software programs
• Experience in leading multiple concurrent work-efforts or projects related to commissions systems
• Process improvement or Lean Six Sigma skills preferred
• Advanced levels of analysis and problem-solving skills
• Highly motivated, self-starter
• Knowledge Skills, And Abilities: Detail oriented with strong problem-solving, analytic, communication, writing and presentation skills; Ability to communicate verbally and in writing in a clear, professional and concise manner; Demonstrates, and seeks to increase, his/her general domain knowledge in insurance administration & sales, and expertise in business process improvement; Ensures efficient and timely delivery of projects and tasks; Plans ahead to complete assigned work given constraints such as time and business priorities, performs duties independently with general latitude for judgment and with a focus on high quality; Has a positive attitude, exhibits appropriate professionalism and works well in collaborative teams; Pro-active self-starter, efficient, and customer-focused

What AmeriLife Offers

• A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law.

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.