Business Performance Manager

About the role

The Business Performance Manager serves as the central driving force of the Central Division Strategy Department. This role is dedicated to strategic project management, capturing business efficiencies & tracking division-wide strategic KPIs. Combining strategic oversight with operational rigor, the manager guides efficiency and expense analysis initiatives to address operational waste and captures cross-functional savings. Additionally, this position stewards the end-to-end design, delivery, and governance of executive reports and dashboards that provide clear, real-time line-of-sight into strategic progress.

Responsibilities

• Facilitate the implementation of strategic transformation projects across cross-functional teams, supporting milestone completion and deadlines.
• Thoughtfully identify operational bottlenecks and partner with department leaders to remove friction and advance project progress.
• Identify, quantify, and resolve operational waste (e.g., freight inefficiencies, redundant costs, rogue spend) by developing and executing cross-functional savings plans.
• Support alignment of daily purchasing best practices (e.g., PCards, requisitions, blanket POs) among applicable associates.
• Design and maintain executive-level performance dashboards that translate raw operational and financial data into actionable strategic insights.
• Establish standard reporting definitions and delivery cadences across the division to ensure a single version of truth and inspire stakeholder action.
• Build and maintain matrixed relationships across divisional, regional & corporate leadership (operations, finance, sales, etc.) to foster collaborative problem-solving.

Working Conditions: The noise level in the work environment is usually moderate and the work environment is an office setting.

Physical Requirements: Able to talk, hear, walk, sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects.

Requirements

Required Qualifications:

• Bachelor’s degree in Finance, Supply Chain, Accounting, Economics, or a related field.
• 5+ years performance management, PMO, operational analytics, finance, business operations or management consulting.
• Experience delivering digital transformation and/or complex BI initiatives within a decentralized, multi-site environment.