Business Performance Analyst

What You'll Do

• Lead and mentor a team of Business Analysts and Content Specialists creating structured, business-focused AI training content
• Allocate tasks, manage workflows, and ensure timely, high-quality delivery across projects
• Conduct thorough QA reviews of team outputs, refining processes and lifting overall quality standards
• Provide clear, actionable performance feedback, coaching, and professional development support
• Serve as the primary point of contact for project stakeholders, delivering regular progress updates
• Guide the creation of case studies, business scenarios, and domain-focused content spanning finance, policy, e-commerce, strategy, and more
• Identify gaps in content quality and implement systematic improvements across the team

Who You Are

• Experienced team leader with a proven ability to manage, motivate, and develop analytical talent
• Strong business analyst or consultant background — you understand how to break down complex problems and communicate insights clearly
• Naturally detail-oriented with a sharp eye for logical consistency, accuracy, and analytical rigour
• Skilled at giving structured, constructive feedback that genuinely improves work quality
• Creative thinker who can approach business scenarios from multiple angles
• Excellent communicator — comfortable collaborating across teams and reporting to stakeholders
• Self-directed and reliable when working autonomously in a remote environment
• No prior AI or tech experience required