Business Operations & Strategy Manager | Reston, VA

About The Opportunity

We are seeking a highly organized, proactive, and tech-savvy Business Operations & Strategy Manager within the Product & Technology organization. This role is pivotal in driving operational excellence, streamlining communication, and leveraging AI tools to enhance productivity and collaboration across teams.

Executive Support

• Manage complex calendars, global travel arrangements, VISAs, and meeting logistics for SVPs and VP.
• Prepare and edit correspondence, presentations, and reports.
• Cook up and prioritize incoming requests, ensuring timely follow-up and resolution.
• Use AI to synthesize large volumes of information into executive-ready insights.
• Automate repetitive operational tasks so your time is spent on strategy.
• Experiment with new AI tools to improve forecasting, planning, and cross-functional alignment.

Business Operations Efficiency & Execution

• Identify and implement process improvements to enhance team productivity.
• Facilitate cross-functional collaboration and communication between departments.
• Support project tracking and status updates across multiple initiatives.
• Own cross-functional initiatives from concept to execution, ensuring alignment across product, go-to-market, finance, and operations.
• Identify friction points in how strategy turns into action and design better systems to remove them.
• Track progress against strategic objectives and surface risks, tradeoffs, and early dependencies for Leadership team.

AI & Technology Enablement & Decision Intelligence

• Utilize AI tools (e.g., scheduling assistants, document automation, data summarization) to optimize workflows.
• Champion the adoption of new technologies that improve executive and team efficiency.
• Utilize and champion AI tools to accelerate research, synthesis, forecasting, and executive reporting.
• Build AI-enabled workflows that reduce manual effort and increase signal for leadership decision-making.
• Partner with leaders to responsibly integrate AI into strategic planning and operational execution.

What You Will Bring

• 5+ years of experience supporting senior executives, preferably in a tech or product-driven organization.
• Strong proficiency with productivity tools (e.g., Microsoft 365, CoPilot, Concur, etc.).
• Exceptional organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working with cross-functional teams and driving operational improvements.