Business Operations Specialist - Scheduler / Timekeeper

Scheduling Support

Support the EP team's 24/7 shift scheduling process for EPOs, RST agents, and subcontractors using Microsoft 365 tools and internal custom platforms; partner with the internal timekeeping team to ensure schedules align with timecard approvals.

Timecard & Payroll Administration

Manage timecard approvals, payroll reconciliation, overtime tracking, and ensure meal/rest break compliance and adherence to California labor law requirements for both full-time and part-time team members.

Administrative Logistics

Process expense reports, coordinate internal and external meetings, manage calendars and logistics, and provide professional administrative support to the Manager of EP Operations and the broader EP team.

Presentation & Document Development

Build executive-ready presentations, briefing materials, and reports in Microsoft PowerPoint, Word, and SharePoint, ensuring polished formatting suitable for leadership review.

Operational Reporting

Produce and maintain Daily Activity Reports (DARs), monthly performance metrics, and KPI dashboards using Power BI, Excel, and Power Apps; ensure data accuracy and timeliness.

Confidentiality & Privileged Information Handling

Handle all executive travel details, residential security information, and protectee PII with the highest level of discretion and confidentiality.

Continuous Improvement

Identify recurring administrative or reporting friction points and proactively recommend process improvements to enhance operational efficiency.

Core Competencies

• Attention to Detail: Maintains exceptional accuracy across scheduling, timekeeping, reporting, and documentation.

• Self-Starter: Operates independently with minimal supervision; takes initiative to anticipate needs and complete tasks proactively.

• Discretion & Confidentiality: Demonstrates the highest level of integrity when handling privileged and sensitive information.

• Organizational Excellence: Manages multiple priorities, deadlines, and stakeholders in a fast-paced environment.

• Communication: Communicates clearly, professionally, and calmly with executives, EP team members, and internal partners.

• Technical Aptitude: Proficient in Microsoft 365 (Excel, Word, PowerPoint, SharePoint, Teams) and able to quickly learn internal custom systems.

Qualifications

• Minimum: Bachelors Degree in Business Administration or job-related discipline or equivalent experience, 3 years of progressive administrative experience, ideally supporting executive-level leaders.

• Desired: Prior experience as a C-Suite Executive Assistant or in an executive administrative support role, experience in corporate security, executive protection, or a similar confidential operational environment, demonstrated ability to handle highly sensitive and privileged information with discretion, strong attention to detail and self-starter mentality with the ability to work independently.

Compensation

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and midpoint listed below. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Pay

Bay Area Min: $78,000
Bay Area Mid: $97,000
Bay Area Max: $116,000

Schedule

This position is hybrid, working from your remote office and Oakland, CA based on business needs or company requirements.