Business Operations Specialist at Metro Elevator

About the role

This is primarily an in-office role in Morgantown, WV, with hybrid flexibility on Fridays available after training and demonstrated proficiency. The Business Operations Specialist serves as a flexible corporate resource supporting Metro Elevator divisions with business operations, administrative processes, accounting support, and special projects. The position may support new division startups, provide coverage during staffing transitions or periods of increased workload, assist with accounting and administrative functions, and help implement and standardize processes across the organization.

Responsibilities

• Division & Business Operations Support
  • Provide business and administrative support across multiple Metro Elevator divisions based on company needs.
  • Assist with the setup and operational support of new Metro Elevator divisions.
  • Provide back-office coverage during staffing transitions, employee absences, or periods of increased workload.
  • Provide weekly payroll and union 401(k) processing support as needed.
  • Maintain monthly employee union benefit and vacation trackers and related payroll entries.
  • Maintain organized business records, documentation, and company resources.
• Accounting & Transaction Support
  • Process accounts payable and accounts receivable, including invoice coding, posting, payment application, and follow-up.
  • Assist with customer billing, cash receipts, deposits, refunds, and employee expense reimbursements.
  • Code and reconcile company credit card transactions.
  • Assist with vendor setup, purchase orders, credit applications, and related documentation.
  • Perform bank, credit card, and general ledger reconciliations across multiple entities.
  • Prepare and post standard journal entries and assist with month-end close procedures.
  • Research discrepancies and maintain accurate transaction support within the ERP and other company systems.
• Process Improvement & Special Projects
  • Help develop, document, and standardize business processes, procedures, and checklists across divisions.
  • Identify process issues and opportunities for improvement and assist with developing practical solutions.
  • Assist with implementation of new systems, processes, and company initiatives.
  • Support data cleanup, process transitions, training, and other operational projects.
  • Assist with financial and operational reporting and special projects as needed.

Qualifications

• 3+ years of experience in business operations, accounting, bookkeeping, office administration, or similar back-office support; experience in a service or construction-related business strongly preferred.
• Experience in HVAC, electrical, plumbing, mechanical, elevator, construction, or a similar field-service business is highly desirable.
• Working knowledge of accounts payable, accounts receivable, billing, cash receipts, reconciliations, and general ledger activity.
• Experience with payroll, employee administration, or similar back-office responsibilities preferred.
• Experience working within an ERP, accounting system, or other business management software.
• Strong Microsoft Excel and Microsoft Office skills.
• Strong organizational, problem-solving, and communication skills with attention to detail.
• Ability to learn new systems quickly, manage multiple priorities independently, and adapt to changing business needs.
• Professional, dependable, and service-oriented approach when working with employees, customers, vendors, and division leadership.
• Ability to maintain confidentiality when handling financial, payroll, and employee information.

Ideal Background

The ideal candidate may currently work as a Business Operations Specialist, Accounting Specialist, Office Manager, Business Office Coordinator, Bookkeeper, Operations Coordinator, or similar role within a small or mid-sized construction or service company. We are particularly interested in candidates who have been responsible for “keeping the back office running” and understand how billing, collections, payables, payroll, cash management, accounting, employee administration, and day-to-day business operations fit together. A formal accounting degree is not required if the candidate has strong relevant experience and demonstrated business and accounting knowledge.

Compensation and Benefits

• Competitive salary and performance-based bonuses.
• Health, dental, vision, and other ancillary insurance.
• Paid time off.
• 401(k) plan with employer matching contribution.