Business Operations Program Manager, Plasma Innovations

JOB SUMMARY

Reporting directly to the Plasma Business and Portfolio Management Director (Business Operations), the Business Operations Program Manager leads complex, cross-functional programs that support Plasma Business Unit strategic goals. This role supports R&D and operational goals and is responsible for defining program strategy, including business cases, budgets, and execution plans, while ensuring alignment with organizational priorities.

KEY RESPONSIBILITIES

• Integrated Program and Project Leadership

• Lead end-to-end delivery of complex, multi-project programs, integrating scope, schedule, budget, and resources into a unified execution plan
• Drive milestone execution, proactively managing dependencies, constraints, and cross-project impacts
• Provide a consolidated view of program health including timelines, risks, financials, and performance
• Manage cross-functional R&D programs for medical device systems (software, hardware, disposables)
• Lead core teams to ensure alignment and execution on business case, commercialization readiness, and resource planning
• Manage operational initiatives from end-to-end focus on business impact and priorities

• Strategic Planning & Execution

• Support portfolio prioritization and alignment to business strategy
• Ensure KPIs and initiatives maintain clear “line of sight” to organizational objectives

• Operational Excellence

• Drive process improvement through Lean/Six Sigma principles
• Improve delivery efficiency, scalability, and process consistency across programs and initiatives

• Risk & Issue Management

• Identify, assess, and mitigate program risks and dependencies
• Escalate and resolve issues to minimize impact on timelines and outcomes

• Financial & Value Management

• Develop and manage program budgets
• Track ROI and value delivery against evolving business cases

• Reporting & Governance

• Establish structured program governance and performance tracking
• Deliver clear executive-level reporting on progress, risks, and outcomes

• Cross-Functional Leadership

• Lead and influence teams across R&D, operations, and finance
• Drive stakeholder alignment, decision-making, and accountability without direct authority

SKILLS

• Ability to manage the full program and project lifecycle from initiation through close for medium to large, complex programs / projects
• Proven capability to lead multiple concurrent workstreams and projects with varying size, scope, and complexity
• Experience defining program strategy, including objectives, budgets, business cases, detailed work breakdown structures, and integrated schedules
• Strong ability to identify, assess, and proactively manage risks, dependencies, and opportunities across programs
• Demonstrated success driving execution of critical milestones and ensuring on-time delivery
• Expertise in managing program constraints, interdependencies, and cross-project impacts within resource limitations
• Ability to challenge teams and project managers to improve efficiency, reduce waste, and consistently meet commitments to deliver strategic initiatives and programs
• Skilled in aligning cross-functional teams and maintaining accountability for program outcomes
• Proficient in integrating financials, resources, and schedules into a cohesive program plan
• Strong focus on continuous improvement, operational excellence, and value delivery

MINIMUM QUALIFICATION REQUIREMENTS

• Education

• Bachelor’s degree in technical or business discipline or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
• MBA or graduate degree strongly desirable, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

• Experience

• 5 to 8+ years of proven experience in program management, operations, or project management
• Medical devices or regulated industry experience preferred

• Certificates, Licenses, Registrations, Tools

• PMP (Project Management Professional) or PgMP (Program Management Professional) certifications are highly valued.
• Leverage Lean Six Sigma (LSS), Lean principles preferred
• Tools: MS Project, Smartsheet, Jira and PowerBI; strong proficiency in Microsoft Suite (excel, word, PowerPoint)