Business Operations Manager

Your Role

You’ll be part of a small, high-leverage team responsible for tackling Zip’s most important business challenges. You’ll lead cross-functional initiatives, design and operationalize new processes, and work directly with senior leadership to drive measurable impact. This is a senior individual contributor role with significant ownership and visibility, ideal for someone who thrives in ambiguity and wants accountability for delivering outcomes.

Qualifications

• 6+ years of experience in management consulting, investment banking, private equity, or business operations at a high-growth startup.
• 4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, Finance, or related).
• Proven ability to independently problem-solve and drive complex projects under ambiguity.
• Strong analytical skills, including experience working with complex business data.
• Excellent communication and stakeholder management skills; able to influence across levels and functions.
• Demonstrated ability to create and operationalize new processes, systems, or programs.

Preferred Qualifications

• Based in SF or willing to relocate; hybrid role.
• Experience at a high-growth B2B SaaS company.
• Familiarity with internal AI tooling such as Claude Cowork.
• Prior exposure to both Product and GTM organizations.
• MBA or advanced degree a plus but not required.

Pay

The salary range for this role is $153,000–$189,000 OTE. Final compensation is determined based on job-related factors including experience, skills, and location.

Benefits & Perks

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Uber/lyft reimbursement
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan