Business Operations Manager

Overview

The Business Operations Manager oversees the day-to-day administrative and operational functions of a growing construction company while serving as a key liaison between two affiliated organizations. This role ensures consistent business practices, operational efficiency, and alignment following a recent acquisition. The position fosters a collaborative culture, optimizes internal processes, and maintains excellent service to employees, customers, and vendors.

Position Summary

The Business Operations Manager is responsible for overseeing the day-to-day administrative and operational functions of the office, ensuring efficient workflows across administration and providing operational support. They identify opportunities to implement best practices, assist with integrating business processes and procedures following the company's acquisition, and coordinate with department managers to ensure business objectives are met.

Qualifications

• Bachelor's degree in Business Administration, Management, Construction Management, or related field preferred
• 7+ years of experience in business operations, office management, or operational leadership
• Previous experience managing employees required
• Construction industry experience is strongly preferred
• Strong understanding of accounting principles and business operations
• Experience supporting multiple departments simultaneously
• Excellent organizational and project management skills
• Able to prioritize multiple responsibilities in a fast-paced environment
• Strong interpersonal, communication, and leadership skills
• Proficiency with Google Suite, Quickbooks, and HubSpot

Preferred Skills

• Experience supporting post-acquisition business integration
• Knowledge of construction accounting principles
• Experience working with OneCrew or similar construction management software
• Continuous improvement mindset with strong analytical skills
• Ability to maintain confidentiality and exercise sound judgment

Schedule

This full-time role requires in-person presence to support operations, in Hingham with oversight responsibilities in our Plainville location. Ability to commute reliably to either location throughout the week is required. Regular office hours are to be maintained from 7AM - 3:30PM.

What You'll Do

Operations & Business Management

• Oversee the daily administrative and operational functions of the office
• Ensure efficient workflows across administration and provide operational support
• Identify opportunities to implement best practices
• Aid in integrating business processes and procedures following the company's acquisition
• Maintain monitoring of operational performance
• Coordinate with department managers to ensure business objectives are met

Led Leadership & Staff Management

• Provide direct supervision, coaching, and support to administrative and office staff consisting of approximately 8 people between two office locations
• Foster a positive, collaborative, and accountable work environment
• Aid in hiring, onboarding, training, and employee development
• Conduct regular staff meetings and performance discussions
• Help establish priorities and allocate resources effectively

Accounting & Administrative Support

• Maintain a strong understanding of accounting processes including Accounts Payable, Accounts Receivable, billing, payroll coordination, and financial reporting
• Partner with the accounting team to ensure timely and accurate processing of financial transactions
• Aid in budgeting, cost tracking, reporting, and operational analysis
• Review office procedures to ensure compliance with company policies

Operational Coordination

• Serve as a liaison between company locations to ensure consistent communication and execution of company initiatives
• Support field operations through effective coordination with department managers and operational leadership
• Aid in implementing new systems, technology, and operational initiatives
• Help manage vendor relationships, office equipment, supplies, and facility needs

Communication & Collaboration

• Communicate regularly with executive leadership regarding operational performance, staffing needs, and organizational priorities
• Build strong relationships across departments and promote teamwork
• Support change management initiatives while helping employees adapt to new processes and expectations

Qualifications

• Bachelor's degree in Business Administration, Management, Construction Management, or related field preferred
• 7+ years of experience in business operations, office management, or operational leadership
• Previous experience managing employees required
• Construction industry experience is strongly preferred
• Strong understanding of accounting principles and business operations
• Experience supporting multiple departments simultaneously
• Excellent organizational and project management skills
• Able to prioritize multiple responsibilities in a fast-paced environment
• Strong interpersonal, communication, and leadership skills
• Proficiency with Google Suite, Quickbooks, and HubSpot

Preferred Skills

• Experience supporting post-acquisition business integration
• Knowledge of construction accounting principles
• Experience working with OneCrew or similar construction management software
• Continuous improvement mindset with strong analytical skills
• Ability to maintain confidentiality and exercise sound judgment

Salary Range

This is a full-time position with an annual salary range of $100,000 - $135,000 based on experience.

Benefits

• We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances.
• Additionally, we match in 401k contributions up to 4%.

Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.