Business Operations Manager

School-wide Systems & Culture

• Own the logistics, staffing, and daily management of arrival, lunch, recess, dismissal and physical space at your campus; ensuring joy and safety exude in all systems!
• Coach Operations Specialists daily in behavior management techniques, through both “in-the-moment coaching” and planned 1:1s.
• Design and lead professional development for Operations Specialists focused on behavior management skill development.
• Manage the physical space of the building and all facilities-related needs, including scheduling/meeting vendors and handling after-hours facilities emergencies.
• Manage food service operations, including managing staff, serving as the main contact with meal vendor, ensuring compliance, conducting internal audits, and ensuring meal program financial health.

Safety, Compliance & Budget

• Serve as the main owner of school safety processes and compliance, including administering training, completing safety inspections, and running safety drills.
• Partner with the Principal to respond to emergencies and lead follow up communications.
• Support with COVID-19 related supports and act as the point of contact in the event of future pandemic and/or health emergencies.
• Maintain I-9 compliance by physical examination of federal required I-9 documentation of new hires.
• Ensure your campus is financially responsible by providing support to the Principal on finance-related topics, including around budgets, cash collection, and invoice approval.
• Own procurement and purchasing for the school site.
• Work with Principal to understand needs, place orders, inventory items received, handle returns/exchanges, etc.
• Support the logistical, compliance, and technology side of administration of Rocketship’s assessments, including NWEA MAP and state tests, and health screenings like hearing and vision.

Leadership & Management

• Exhibit Rocketship’s core values daily: authenticity, community, innovation, tenacity, and pursuit of excellence.
• Hire, manage, and evaluate all hourly school Operations Specialists.
• Drive Operations Specialist satisfaction and development through active investment in your team.
• Be a collaborative and supportive partner on your school’s leadership team and the national Business Operations Manager team.
• Engage with parents on operational topics, demonstrating a clear customer service mindset that honors and engages our students’ families.
• Support broader campus priorities and strategic initiatives that drive student success.

Qualifications

• Minimum 5 years of relevant experience, with school-based experience strongly preferred.
• Managerial experience strongly preferred.
• Experience in a fast-paced, highly analytical, entrepreneurial environment.
• Ability to proactively manage multiple critical deadlines and quickly and confidently adapt to changing school needs, independently prioritizing and following through on completion of tasks and responsibilities.
• Demonstrated ability to be detail-oriented, organized, and resourceful.
• Team-player attitude and strong customer-service orientation.
• Skilled at building strong and trusting working relationships with people in both senior- and junior-level roles, both within and beyond Rocketship.
• Ability to treat sensitive issues with respect and empathy, and maintain strict confidentiality where required.
• Strong PC-based computer skills, including the ability to use spreadsheets and the Google Suite, and ability to quickly become proficient in new software programs.
• Passion for Rocketship’s mission, and the belief that all students can achieve high levels of academic success.

Compensation

• $73,750 - $83,750 a year

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Equal Employment Opportunity

• Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.