Business Operations Manager

About the role

The Smooth Operator (Business Ops Manager) at Raise Away is responsible for keeping the company's operations running smoothly as it grows. This role involves auditing and updating standard operating procedures (SOPs), managing workflows, identifying and addressing bottlenecks, and ensuring timely project delivery.

Responsibilities

• Own and maintain the full SOP book, from audit to rollout
• Rebuild outdated processes with the right mix of AI, tech, and Hubspot
• Oversee Hubspot and keep workflows tight across the company
• Hunt down bottlenecks, friction, and quiet costs, then fix the root cause
• Run weekly, monthly, and quarterly business reviews with team leads and the CEO
• Build out company and department projects in Asana and keep them on time and on budget
• Manage the Raise Away Black Box, our internal home for all procedures and operations
• Ride a unicorn 🦄

Requirements

• 6+ years of senior operational management experience
• 3+ years of project management experience
• A "scale-up" background, helping something grow, not just keep it steady
• Technical & Strategy Skills: Asana expert 💯, strong project management chops, can architect and maintain Hubspot, not just click around in it

Qualifications

• Experience in a similar role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Asana expert
• Strong project management chops
• Can architect and maintain Hubspot, not just click around in it

Benefits

• Unlimited vacation
• Balanced work environment, 100% remote
• $110,000-$125,000 starting salary (dependent on experience)
• Travel to amazing destinations around the world
• Benefits package including Health & Dental, 401K, Life Insurance
• Passport Program: Get a Raise Away trip 1x a year on us, plus airfare!
• Level Up: Internal fund to help you grow personally and professionally

Pay

$110,000-$125,000 starting salary (dependent on experience)

Schedule

100% Remote with regular visits to HQ