Business Operations Manager

About Massed Compute Massed Compute is building a modern GPU cloud platform for AI and high-performance compute workloads. Customers choose us when they need high-performance infrastructure with more flexibility, visibility, and support than they get from traditional options. Our work sits at the intersection of AI infrastructure, product design, systems thinking, and customer obsession. About The Role Massed Compute is looking for a business operations manager to help turn a fast-moving company into a more effective, scalable one. You’ll work across the business on the operating rhythms, planning processes, and cross-functional coordination that help teams move faster with better judgment. That means building clarity where things are messy, creating structure where structure is missing, and helping leadership make decisions with a stronger grasp of tradeoffs, priorities, and execution risk. This is a highly leveraged role for someone who enjoys moving between strategy and execution. On any given week, you might be building a planning model, improving an internal process, driving a cross-functional initiative, preparing materials for an important decision, or helping close gaps between commercial, product, infrastructure, and finance priorities. We’re looking for someone who is analytical, organized, practical, and unusually strong at making things run better. You should be comfortable with ambiguity, able to earn trust across functions, and motivated by the idea of being a force multiplier for a lean, ambitious team. What success looks like In your first 8-12 months, you will have improved the company’s operating cadence, brought more structure to planning and prioritization, made key cross-functional work easier to execute, and helped leadership spend less time chasing information and more time making good decisions. Critically, you will have helped us replace ad hoc coordination with lightweight systems that increase speed, visibility, and accountability without creating bureaucracy. Responsibilities Build and improve the company operating system. Create and maintain the planning, reporting, and decision-making rhythms that help the business run smoothlyDrive cross-functional initiatives. Help move important work across teams by clarifying owners, timelines, dependencies, and risksSupport strategic planning. Translate company goals into operating plans, track progress against them, and surface tradeoffs earlyImprove internal processes. Identify bottlenecks in how we work and design better ways to operate across functions such as GTM, product, infrastructure, finance, and recruitingBuild decision support. Develop analyses, dashboards, models, and materials that help leadership make higher-quality decisions fasterIncrease execution visibility. Make it easier to understand what is happening across the business, what is off track, and where intervention is neededPartner with leadership. Work closely with company leaders on special projects, operational priorities, and high-importance initiativesKeep the company aligned. Ensure important information, decisions, and action items do not get lost between teamsBring leverage through AI and automation. Use AI tools and lightweight automation to reduce manual work, improve workflows, and increase team productivity Qualifications You may be a good fit if you have… Strong business judgment and the ability to break ambiguous problems into clear, actionable workA track record of improving how teams plan, coordinate, and executeThe ability to move comfortably between analysis, project management, and communicationExperience partnering with senior executives and key external stakeholders Strong quantitative skills and comfort building models, tracking metrics, and synthesizing operational dataExcellent written and verbal communication, especially when aligning stakeholders with different prioritiesHigh attention to detail without losing sight of the bigger pictureComfort operating with limited structure while creating structure for othersStrong ownership and follow-through; you reliably push important work to completionGood instincts for when a process needs more rigor and when simplicity is the better answerFluency with AI tools and excitement about using them to improve the way a company operates Desired background (we encourage you to apply even if you don't check every box) Typically 5-10+ years of professional experience in business operations, strategic operations, chief of staff, consulting, finance, program management, or a similarly high-responsibility role. We care more about scope and results than years of experience. Experience at a high-growth technology company, rapidly scaling startup, or similarly demanding environmentExperience working across multiple business functions and influencing outcomes without relying on formal authorityA bachelor’s degree or equivalent combination of education, training, and experience Bonus points if you… Have worked closely with founders or senior executives on company planning and operationsHave experience in cloud infrastructure, AI, developer tools, or another technical marketHave built dashboards, reporting systems, or internal tools that improved company executionAre fluent with AI tools such as Claude, Codex, and related workflow automation toolsHave a background in consulting, banking, investing, or financial services paired with evidence you can operate effectively inside a companyHave an MBA from a competitive program Why join us? We are a lean, ambitious team operating in one of the most important technology markets in the world. If you want ownership, pace, and the opportunity to do career-defining work alongside practical, high-agency teammates, MassedCompute is a great place to build. Benefits Market competitive compensationWe are a remote-first company. You’ll get a stipend to dial in your setup and additional opportunities to connect with your peers during periodic in person team gatheringsFlexible PTO policy with the expectation that you take the time you need to recharge100% coverage of medical, dental, and vision insurance for employees, 30% of premiums for dependents, plus a tax-advantaged Flexible Spending AccountCompany-facilitated 401(k) retirement planParental leave for all new parents Equal Opportunity Massed Compute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.