Business Operations Manager

About the role

The Business Operations Manager will drive operational excellence within Infor’s Finance and Operations team by implementing process improvements, managing key business initiatives, and ensuring alignment with company objectives. This role requires strong analytical skills, a data-driven approach to decision-making, and the ability to collaborate across multiple teams to enhance efficiency and effectiveness.

Responsibilities

• Oversee and optimize daily business operations to improve efficiency and productivity.
• Develop and implement operational strategies to support business objectives.
• Lead cross-functional initiatives to improve processes and drive business performance.
• Monitor key performance indicators (KPIs) and provide insights to leadership.
• Identify opportunities for automation and process enhancements.
• Drive data-driven decision-making through in-depth analysis and reporting.
• Drive adoption of new tools and processes.

Requirements

• Experience in finance, business operations, or a related role.
• Analytical and problem-solving skills with experience in data analysis and reporting.
• Experience with business intelligence tools and Cloud, SaaS, or ERP (Enterprise Resource Planning).
• Experience with AI tools such as: Claude, Copilot, or ChatGPT.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Experience working with process improvement methodologies.
• Legal authorization to work permanently in the United States without requiring a visa transfer or sponsorship.

Preferred Qualifications

• Experience working in the manufacturing/supply chain (or related) industries.
• Experience with cloud/SaaS enterprise solutions.
• Bachelor’s degree in MIS (Management of Information Systems), Finance, Accounting, Business, Operations, or a related discipline.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems—it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career; you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values

At Infor, we strive for an environment founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.