Business Operations Manager at High-Growth AI Startup

Responsibilities

• Own finance operations, including invoicing and receivables, accounts payable, expense management, and monthly close support with the external accounting team.
• Manage contract administration for customer and vendor agreements, NDAs, statements of work, and data protection agreements, including signature workflows, renewal tracking, and a first-pass read on risk and key terms.
• Run customer and supplier onboarding, covering contracts, billing details, procurement, security questionnaires, and systems access.
• Own onboarding and people operations, including equipment, systems access, payroll setup, and first-week logistics for new hires, plus coordinating people and immigration matters alongside outside counsel.
• Run the office and guest experience, including hosting visitors, team events, and travel and leave coordination.
• Support the leadership team's operating cadence by preparing materials and tracking actions and decisions.
• Evaluate and own the company's operational tooling, replacing manual processes with systems and embracing an AI-native way of working.

Qualifications

• Previous 4+ years of experience in business operations, finance operations, or a chief-of-staff-adjacent role in a high-growth environment, ideally at a startup.
• Demonstrated excellence, both academically and professionally, with a track record references can speak to directly.
• Extreme organization and follow-through - things handed to you do not come back undone.
• Sound judgment and discretion with sensitive information, including compensation, legal, and financial details.
• Strong written and verbal communication skills, with the ability to build trust quickly with senior stakeholders.
• Proactive and solutions-oriented, comfortable picking up an ambiguous problem, scoping it, and running it to done without waiting for direction.
• Low ego and willing to do whatever it takes to keep the business running smoothly.
• Genuine excitement about AI and eagerness to work with AI-native tooling.
• Experience at a fast-scaling startup, familiarity with accounting/payroll/HRIS tooling, and experience reviewing commercial documents are all a plus, though not required.