Business Operations Manager
About the Role
Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies.
The Business Operations Manager is a cross-functional leader responsible for enabling high-quality, data-driven decision-making, operational alignment, and communication across the organization. This role establishes and facilitates the business processes, operation rhythms, and governance that enable Engineering, Programs, Operations, Supply Chain, Finance, and other functional teams to make informed decisions, manage risk, and execute against company priorities. This role will own and facilitate the Sales, Inventory, and Operations Planning (SIOP) process, using it as the cross-functional forum to align demand, supply, capacity, inventory, and financial objectives. As the organization matures, the role will expand beyond SIOP to strengthen broader business operating mechanisms, improve cross-functional communication, enhance organizational visibility, and build scalable decision-making processes.
Success in this role requires navigating ambiguity, translating complex data into actionable insights, aligning stakeholders with competing priorities, and continually improving the systems, analytics, and governance that support operational excellence in a fast-paced, high-growth environment.
Responsibilities
- Lead and continually improve the company’s monthly SIOP process, ensuring timely inputs, scenario analysis, and clear decisions at each step.
- Facilitate structured business reviews that align Sales, Programs, Engineering, Operations, Supply Chain, Finance, and other functional teams around priorities, risks, dependencies, and execution plans.
- Develop and maintain trusted reporting dashboards, KPIs, and data governance processes that provide leadership with accurate, actionable insights.
- Partner closely with data science and digital teams to improve planning systems, reporting capabilities, automation, and analytics that support scalable business operations.
- Identify cross-functional risks, constraints, and opportunities, driving mitigation plans and ensuring decisions are documented, communicated, and executed.
- Partner with Finance and functional leaders to ensure operational plans support strategic and financial objectives.
- Lead continuous improvement initiatives by evaluating existing processes, identifying inefficiencies and opportunities, partnering with functional leaders to design improved ways of working, and driving measurable improvements to operational performance.
- Lead implementation of process improvements through excellent project management, stakeholder coordination and buy-in, defining business requirements, supporting software system development, driving change management, and ensuring successful adoption of new processes and tools.
Requirements
- Ability to lawfully access information and technology that is subject to US export controls.
- Bachelor’s degree in Supply Chain, Operations Management, Engineering, Business, Finance, or related field.
- 5 – 8+ years of progressive experience in business operations, S&OP/SIOP, program management, supply chain, production planning, engineering operations, or other cross-functional operational leadership roles within advanced manufacturing, electronics, aerospace, medical devices, or related technology-intensive sectors.
- Excellent communication and facilitation skills, with a proven ability to influence and drive decisions cross-functionally and at all levels of an organization (executive leadership to execution teams).
- Experience leading impactful cross-functional projects involving data and business processes.
- Strong analytical skills with proficiency in ERP/MRP systems and advanced planning or analytics tools (e.g. SAP, Oracle, Kinaxis, o9, Power BI, or similar).
- Solid understanding of key supply chain concepts: forecasting, capacity planning, inventory optimization, lead-time management, and product lifecycle management.
Behavioral Competencies
- Growth mindset with a track record of building or maturing processes, not just operating in steady-state environments.
- Comfort operating in fast-changing, ambiguous environments with imperfect data and time-constrained decisions.
- Systems thinker who sees end-to-end value streams and can simplify complex data and business planning processes into high-level visuals and discussions for decision-making.
- Data-driven and highly analytical, comfortable challenging assumptions and using facts to resolve conflicts.
- Strong collaborator who breaks down functional silos and creates shared ownership of the plan.
- Bias for action, with a focus on execution, follow-through, and measurable results.
- Highly organized, detail-oriented, and comfortable operating with urgency and ambiguity while still driving structure and accountability.
- Strong influencer and facilitator who can navigate conflicting priorities, challenge assumptions, and align senior leaders and technical teams around difficult trade-off decisions.
Work Environment
This role is based onsite in our Torrance, CA office.
Pay
At Divergent, our pay range is based on the level of the job. For this role, we will consider candidates at levels S06 - S07 as evaluated through our interview process.
- SIOP Manager (Lead) / S06: $133,580 - $183,680
- SIOP Manager (Principal) / S07: $154,300 - $212,160
Pay Range: $133,580 USD - $212,160 USD
Benefits
- Holistic Compensation Package: Competitive salary, equity plan, and discretionary results-based incentive bonus opportunities.
- Wellness and Time Off: Paid vacation, sick time, and company holidays, including a year-end shutdown. Paid parental leave for growing families.
- Comprehensive Health and Wellness: HMO and Premium PPO options, company-sponsored life insurance, and short and long-term disability coverage.
- Investment in Growth: Reimbursement opportunities for learning and development initiatives.
- Collaborative and High-Performing Environment: Dynamic, mission-driven team focused on disrupting the traditional manufacturing industry.