Business Operations Manager

Brief Description

We are looking for a dynamic Business Operations Manager to join our team!

About the role

Brazeway is the world’s largest producer of frost-free evaporator coils and a leading global supplier of aluminum heat transfer tubing and components for the appliance, HVAC, and automotive air conditioning industries. Building on this foundation, Brazeway is expanding into advanced electronics and data center cooling, focused on next-generation thermal solutions for high-performance computing and AI infrastructure.

Major Responsibilities

• Own overall program execution including schedule, priorities, and deliverables for flow loop and related assemblies
• Cross-functional activities across Engineering, Manufacturing, Supply Chain, Quality, and Commercial teams
• Translate customer forecasts and requirements into actionable build plans and production schedules
• Coordinate production activities across assembly, testing, and outsourced operations
• Track WIP, throughput, and build status to ensure smooth execution and on-time delivery
• Monitor availability of key outsourced components (e.g., cold plates, bent tubes) and escalate supply risks
• Support transition of key processes from outsourced to in-house (e.g., tube bending, cold plates)
• Ensure adherence to defined processes, work instructions, and documentation requirements
• Career tracking issue tracking and resolution with Manufacturing Engineering and Quality teams
• Career support logistics, material flow, and shipment readiness to meet customer commitments
• Track key program metrics including on-time delivery, build efficiency, and rework
• Actively supports and manages within Brazeway’s mission, vision, Code of Conduct and Process Based Leadership guidelines
• Actively supports our 5S + Safety programs

Qualifications

• Bachelor’s degree in Engineering, Operations, or related field
• 5+ years of experience in program management, operations, manufacturing, or related roles
• Experience working in cross-functional environments supporting product development and production
• Strong organizational and execution skills with ability to manage multiple priorities
• Proficient with MS Office products
• Excellent analytical, written, and communication skills
• Ability to work effectively in a fast-paced, evolving environment
• Strong commitment to collaborative and innovative team environment
• Experience in thermal systems, heat transfer, or manufacturing environments is a plus