Business Operations Manager

About the Role

This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring the School of Computing is on track to meet its financial goals. Develop annual scope of work and manage progress throughout the year. This position will independently administer processes, projects, and resources and act as a liaison with other departments, colleges, and administrative offices across campus.

Department Overview

Welcome to the College of Engineering School of Computing, where innovation and collaboration are at the heart of everything we do. Boise State University's School of Computing provides students with a unique educational environment bringing together faculty from departments throughout the University. Using a three-pillar approach emphasizing Artificial Intelligence, Cybersecurity and Data Science, students are trained in fundamentals of these technologies, applications to their specific field of study and insights into their societal impact. Our faculty's broad range of expertise fuels our mission, as our graduates develop solutions to complex problems in every sector of society from traditional science and engineering domains to critical areas such as national security, public health and economic innovation.

Responsibilities

Academic and Program Operations:

• Oversee school timelines to ensure compliance with reporting, accreditation duties, and university deadlines
• Assist with and coordinate accreditation-related duties and serve as support for the director in delegating the appropriate related tasks
• Develop, modifies, and implements policies, rules and procedures
• Establish and maintain internal policies and procedures for administrative activities
• Assist the director with timely and accurate operational updates to the school and college
• Organize and schedule meetings and special events, including coordinating dates and times, venues, attendees, and agenda
• Provide administrative support as needed for School of Computing functions, including meeting preparation, minutes, and action item follow-up

Human Resource Operations:

• Lead the faculty and staff recruitment and onboarding process in collaboration with the Dean's Office and Human Resources
• Oversee personnel action workflows to ensure accurate and timely submissions of employee costing changes, data changes, separations and other relevant employee actions
• Oversee the new hire process for part-time and student employees for departmental, research, and Graduate Assistant roles
• Assist Director with the evaluation process to ensure annual deadlines are adhered to
• Arrange and book travel accommodations for staff and students as well as submit post-travel reimbursements in compliance with university policies and procedures
• Ensure the department is adhering to all federal, state, and university policies related to labor and employment laws

Financial and Resource Management:

• Manage financial operations for the School of Computing, including overseeing financial reporting, processing purchases, and forecasting for appropriate amounts
• Oversee travel, expense reimbursement, and purchasing processes for the school, including tracking and reviewing school expenditures
• Review and approve budget requests to support strategic and fiscal priorities
• Serve as the primary liaison between the School of Computing, COEN Business Office, Purchasing, and Finance and Administration to implement and improve processes for school-wide finance tasks

Program Development and Student Success Initiatives:

• Collaborate with the director, faculty, and staff to strengthen industry relations
• Collaborate with the director, Dean's Office, and other COEN faculty and staff to develop and implement strategic initiatives
• Suggest and implement process improvement opportunities to enhance student support and engagement
• Lead or assist with school and college initiatives as assigned

Personnel Management:

• Responsible for managing School of Computing support staff as assigned
• Evaluate and distribute workload of direct reports to ensure school support functions are timely and collaborative
• Complete annual evaluations for assigned employees and provide timely feedback to enhance the employee experience
• Supervise the development and implementation of business forms, documents, and web forms

Additional Duties (10% of Time):

• Assist the Director for the School of Computing with various projects and initiatives
• Perform other duties as assigned

Qualifications

Knowledge, Skills, Abilities:

• Excellent written, verbal, and interpersonal skills; ability to collaborate effectively with faculty, staff, and external partners
• Proven ability to lead and develop teams
• Knowledge of project development and management
• Strong organization and attention to detail
• Time management skills with a demonstrated ability to prioritize and manage projects and deliverables with conflicting timelines
• Ability to interact effectively as a team member and work collaboratively with faculty and staff
• Ability to efficiently follow and implement policies and procedures
• Ability to work independently and make sound decisions and recommendations for the program
• Ability to maintain confidentiality, be empathetic, and be respectful
• Ability to take ownership and responsibility, have initiative, and be reliable
• Ability to gather and interpret data to provide meaningful and strategic recommendations

Minimum Qualifications:

• Bachelor's and 2 years of professional experience or equivalent relevant experience

Preferred Qualifications:

• Experience in academic or organizational administration and operations
• Demonstrated success in financial management, budgeting, and process improvement
• Experience supervising staff and fostering collaborative, inclusive work environments
• Proficiency with enterprise systems for budgeting, HR, and data reporting
• Experience providing excellent customer service to internal and external partners

Physical Demands

This position is generally in a normal indoor office setting with minimal noise levels and may involve bending, moving, lifting, and carrying materials that weigh up to 15 pounds.

Pay

Salary range starts at $60,673.60 annually and is commensurate with experience.

Benefits

Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

See our full benefits page for more information!

Required Application Materials

To be considered for this position, please submit the following material:

• Cover letter indicating your interest and qualifications for the position
• Resume with employment history (including dates of employment)
• Three professional references with contact information