Business Operations

About the role

Business Operations builds the operating system behind Lassie’s growth. On enrollments, you’ll design and run the processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start doing useful work.

Responsibilities

• Own enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
• Build the processes, dashboards, and automation that make setup faster and less manual over time
• Work across sales, customer operations, product, and engineering to remove operational bottlenecks

Requirements

To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.