Business Operations

Brief Overview

Exa is an applied AI lab focused on building a groundbreaking search engine. We develop massive-scale infrastructure to crawl the web, train advanced embedding models, and design high-performance vector databases for efficient retrieval. Currently powering search for Cursor, Cognition, HubSpot, and over 400,000 developers, we've raised $350m from top investors. Our mission is to create perfect search over all information, surpassing Google.

What You'll Do

• Optimize sales and customer success processes - Streamline workflows, improve conversion rates, reduce friction, enhance team productivity
• Analyze performance across the business - Build dashboards, track KPIs, identify growth opportunities, provide actionable insights to leadership
• Support vendor relationships - Manage partnerships, negotiate contracts, coordinate with external vendors
• Create materials to win enterprise customers - Develop RFP responses, security questionnaires, executive presentations, and custom proposals
• Own revenue operations - Maintain sales funnel, improve forecast accuracy, optimize CRM and sales stack
• Drive growth experiments - Design and execute A/B tests, pilot new channels, iterate on go-to-market strategy
• Enable sales team success - Create training materials, competitive intelligence, and tools to help reps close more deals
• Coordinate cross-functional GTM projects - Lead initiatives spanning sales, marketing, customer success, and product teams
• Support major sales opportunities - Provide operational support, data analysis, and project coordination

What You'll Need

• Management consulting or investment banking experience
• BizOps roles at successful Series A-C startups, particularly in AI/ML or developer tools
• Technical background - engineering, data science, or product management experience
• Industry knowledge - understanding of AI/ML market dynamics and enterprise software sales cycles

Work Environment

This is an in-person opportunity in San Francisco. We offer premium healthcare benefits (medical, dental, vision), fertility benefits, and a monthly wellness stipend. Exa is an equal opportunity employer.

Compensation

The compensation range for this position is $120K - $190K.