Business Operations Associate

Treeswift is helping utilities modernize their field operations with AI-powered technology that reduces risk, improves reliability, and scales with the demands of a rapidly changing grid. We deploy AI-powered sensor systems into utility field operations, mounted on backpacks and vehicles, to collect LiDAR and imagery data at scale. Our models turn that raw data into actionable intelligence: reducing wildfire, outage, and regulatory risk from vegetation; preventing cost overruns on new construction; and accelerating recovery after storms. Since our first utility pilot in June 2024, we've grown to work with three of the five largest utilities in the United States. Our team brings deep experience from Penn, Caltech, CMU, Palantir, Stripe, MongoDB, and Oracle, and we're backed by leading investors including Penny Pritzker's Inspired Capital. We're headquartered in lower Manhattan with an office in Philadelphia and field presence across the country.

About the role

Treeswift is hiring a Business Operations Associate to join a small, high-performing team responsible for many of the operational systems and cross-functional workstreams that keep the company running and enable it to scale. You will report to the Head of Business Operations. This is an early-career role for a highly analytical, highly competent generalist who wants to become an exceptional startup operator. You will gain broad exposure across finance, people operations, legal and compliance, vendor management, internal systems, and strategic projects. The work is intentionally varied, offering exposure to a wide range of operational challenges and leadership decision-making.

Responsibilities

• Own day-to-day operational workflows across finance, legal, people operations, vendor management, and internal systems, ensuring work is completed accurately and on time.
• Build analyses, financial models, dashboards, and decision materials to support leadership on budgeting, hiring, vendor, and strategic decisions.
• Coordinate cross-functional projects from kickoff to completion, driving alignment, accountability, and timely execution.
• Improve the way we operate by documenting processes, building lightweight automations, and identifying opportunities to make workflows more efficient.
• Manage and maintain core business systems (e.g. Notion, Justworks, Google Drive) with a focus on accuracy, organization, and scalability.
• Take ownership of high-priority, fast-moving projects across the business, using sound judgment to solve problems and drive results with increasing independence.

Requirements

• Typically 1-3 years of full-time experience in strategy, finance, or operations at a fast-growing technology company. Investment banking or management consulting is also considered.
• Strong quantitative and spreadsheet skills in Excel or Google Sheets, including the ability to structure an analysis from incomplete inputs and clearly explain the conclusion.
• Excellent written communication and the ability to turn messy information into concise, decision-ready output.
• Exceptional organization, attention to detail, and follow-through across multiple concurrent workstreams.
• High agency and resourcefulness: you can make meaningful progress without perfect instructions and know when additional context is genuinely needed.
• Sound judgment about when to make a recommendation, when to ask a question, and when to escalate an issue.
• Discretion when working with confidential financial, legal, people, customer, or company information.
• Willingness to handle both analytical work and the detailed operational follow-through required to implement it.
• Comfort with rapid context switching, direct feedback, and a fast-moving environment with high accountability.

Nice to have

• Prior experience at an early-stage startup, especially building operational processes, improving internal systems, or managing cross-functional projects.
• Exposure to utilities, energy, infrastructure, hardware, or other regulated industries.
• Experience with vegetation management, forestry, geospatial data, or related technical domains.

Benefits

• Treeswift Equity
• Comprehensive medical, dental and vision insurance
• Unlimited vacation policy and company holidays
• Life insurance - basic life, supplemental life, and dependent life
• Disability leave - short-term disability and long-term disability
• Company paid parental leave
• Retirement savings - Traditional and Roth 401K plans

Pay

The estimated base salary range for this role is $125,000 to $140,000. Final compensation is determined by skills, experience, qualifications, and location, and does not include the value of any bonuses, benefits, or long-term incentives. This range is disclosed in compliance with the New York City Human Rights Law and applies to NYC-based roles. Compensation may vary for candidates located outside of New York City.