Business Operations Associate
About Us
We are a stealth-mode Healthcare AI startup—a small team obsessed with deep thinking, speed, craftsmanship, and a customer-first approach. Our mission is to build the best care experience in healthcare with a 30-year horizon. The founding team brings deep expertise across medicine, product, operations, and engineering, having built multiple 0-to-1 products and scaled companies from inception to over $1B in valuation, $60M+ ARR, and 100M+ MAU.
We help physicians achieve independence by making it easier to start, operate, and grow their practices. We believe the future of healthcare will not be driven by large, bureaucratic systems, but by empowered individual physicians. By lowering barriers to practice ownership, we enable doctors to deliver better care for everyone.
Our team consists of builders, physicians, and operators with decades of combined experience in healthcare and technology—including more than 30 years of hands-on experience running successful independent practices across urgent care centers, surgical centers, and beyond. We’ve also started and shaped products used by billions at companies such as Meta, Dropbox, Instagram, Coda, and Nomad.
Traction
We have strong product-market fit ($4MM ARR in under 14 months) and enough demand in our pipeline to achieve our 2026 goal of $18MM ARR. We are profitable and funded by top-tier VCs in the healthcare vertical.
Responsibilities
- Build an end-to-end, AI-first healthcare platform from the ground up.
- Execute and optimize end-to-end operational processes.
- Work closely with engineers, designers, and physicians to develop and refine patient care processes.
- Contribute to the design and implementation of efficient workflows that enhance the patient journey.
- Potential work includes competitor analysis, market research, and market expansion.
Requirements
- 1–3 years of work experience.
- Self-starter with an obsessive drive and the ability to think independently.
- Ability to craft a strategic plan and execute it end-to-end.
- Comfortable tackling complex problems and designing creative solutions.
- Roll-up-your-sleeves, hands-on approach.
- Ability to deal with abstract problems and uncertainty.
- Tinkerer who loves building products that delight.
- Willingness to persevere to take something from great to remarkable.
- Collaborative and good to work with—we play long-term games with long-term people.