Business Operating System Intern

The Best Experience Company — our tagline represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers, end users, business partners, and communities.

About the role

We are seeking a motivated and detail-oriented intern to join our Business Operating Systems team. This role offers hands-on experience in optimizing and supporting the systems and processes that drive operational efficiency across the organization. The intern will assist in analyzing workflows, documenting procedures, and supporting system implementations and upgrades. Ideal candidates are pursuing a degree in Business Administration, Information Systems, or a related field, and have strong analytical, communication, and organizational skills.

Responsibilities

• Support data collection, cleansing, validation, and maintenance activities to ensure accuracy and reliability of operational and performance reporting.
• Assist in the development, testing, and enhancement of dashboards, reports, and analytics tools used across business functions.
• Conduct data analysis and research to identify trends, performance opportunities, and process improvement insights.
• Support documentation, auditing, and evidence management activities related to operational standards, SBOS maturity assessments, and continuous improvement initiatives.
• Assist with process automation and digital tool development to reduce manual effort and improve reporting efficiency.
• Partner with business teams to gather requirements, test solutions, and improve user adoption of reporting and workflow management tools.
• Collaborate with the quality team to define standardized process and template structures.
• Review current documentation and identify gaps or inconsistencies.
• Develop a controlled library for process, procedure, and work instruction templates.
• Align naming conventions and approval workflows to SBOS governance.
• Pilot templates in selected plants and collect user feedback.
• Consolidate best practices, visual standards, and lessons learned for the SBOS Playbook for Manufacturing Systems.
• Integrate system interconnections and links to templates and KPIs.
• Ensure alignment with the SBOS House, PDCA cycles, and standard work.
• Prepare the playbook for future replication across additional sites.

Requirements

• Strong analytical and research skills.
• Collaboration skills.
• Interest in partner/channel strategy and incentive design.
• Experience with Excel or financial modeling tools preferred.
• Excellent communication and presentation skills.
• Positive attitude and eagerness to learn.

Benefits

• Newly renovated corporate headquarters (including on-site fitness center).
• Exposure to other roles and functions within SWF.
• Career advancement opportunities.
• Regular interaction with multiple functional areas and with others at all levels within the organization, from production to senior leadership.
• Paid on-the-job training; in-depth product knowledge sessions via online courses, live online classes, and live sessions.

Our Culture

Our Core Value: We do the right thing, always.

• Empowerment - We trust our people.
• Ownership - We take 100% responsibility for our roles, actions, and results.
• Leadership - We all lead by example and talk direct with respect (DWR).
• One Team - We are One Springs Team.
• Customer First - We consider our customers' needs before every decision.
• Continuous Innovation - We are constantly learning, innovating, and improving.
• Speed - We define priorities and operate with a sense of urgency and agility.