Business Office Supervisor - South Anchorage Surgery Center

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work

• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Job Summary

The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions, including registration, scheduling, medical records, billing, collections, and insurance verification. This role ensures accurate financial processing, timely charge capture, and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.

Essential Functions

• Leads business office operations including patient registration, appointment scheduling, billing, collections, and medical records processing.
• Oversees insurance verification, charge entry, and up-front patient collections.
• Safeguards timely and accurate submission of billing and supports cash collections and accounts receivable (AR) management.
• Maintains compliance with federal, state, and organizational policies and procedures.
• Develops and maintains business office policies and procedures.
• Ensures positive customer service interactions and communication across all front-end functions.

Qualifications

• 1-3 years of supervisory experience in a healthcare business office required
• 1-3 years of experience using patient financial systems (e.g., Amkai, HST, Vision, AdvantX) required
• Proficiency with patient registration, billing, and collections processes
• Ability to guide, mentor, and support a business office team
• Strong communication skills, both written and verbal, with ability to interact with patients, providers, and staff
• Familiarity with healthcare billing systems and front-end revenue cycle workflows
• Proficiency in using computers and office software, including Google Sheets and Docs.